4-5 months contract with a Local Authority
Job Summary:
• We are seeking a highly organised and proactive Senior Business Support Assistant to provide essential administrative and clerical support to a team within Children’s Social Care.
• This temporary, full-time position plays a vital role in assisting social workers in the assessment of Kinship and foster carers, contributing directly to the improvement of outcomes for vulnerable children and young people.
• The post offers hybrid working, with a minimum of one day per week in the office.
Key Duties/Accountabilities (Sample):
• Process fostering and Kinship care applications efficiently and accurately
• Manage incoming calls and respond to general enquiries
• Monitor and maintain a busy team mailbox, responding to emails in a timely manner
• Liaise with referees and other contacts to chase and verify references
• Organise and minute team meetings, ensuring accurate record-keeping
• Update and maintain internal databases with sensitive client data
• Provide day-to-day IT and administrative support to social workers and operational staff
Skills/Experience:
• Previous experience in an office or business support environment
• Strong working knowledge of Microsoft 365, particularly Outlook, Word, Excel, and MS Teams
• Confident managing changing priorities and competing deadlines
• Excellent verbal and written communication skills
• Comfortable working with confidential and sensitive information
• Ability to work both independently and as part of a team
Calm, friendly, and non-judgemental manner when dealing with families and professionals
• Accurate data entry and minute-taking skills
Additional Information:
• The closing date: 10/10/2025.
• Hours: 37 per week (Mon–Thurs 8.30am–5.00pm, Fri 8.30am–4.30pm).
• Location: Somerset Council.