About The Role
Hours: 36hrs per week. Monday- Sunday as per local rota, varying shift pattern.
Location: Redruth, Cornwall
Start Date: 24th November
Closing Date: 14th September
Screening Call: week commencing 22nd September
Interviews: 6th- 8th October
Following the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach to provide more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres to support this vision.
Following this we are delighted to be a new Community Diagnostic Centre in Redruth in Winter 2025, and are actively recruiting now to build a passionate and dedicated team to, ready to support this nationwide programme to enhance the availability of healthcare in the community, while enhancing your own career.
Right now we are looking to recruit a Clinical Assistant into the team, to work alongside the Radiography Department in MRI, CT and Xray.
Are you passionate to join a Brand-new Centre, that is allowing healthcare to be more accessible to the local community, while working towards the mission to make healthcare better? This could be the job for you!
What will you do
As a clinical assistant, supporting the Radiography department, the core of your role is to ensure our patients receive the best standard of care from arrival through to departure. The Clinical Assistant is primarily responsible for ensuring the smooth running of the working day by welcoming patients into the clinical area and preparing them for their scan. You will also be required to complete some administrative tasks within the department and also support in Reception as needed.
* Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
* Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally
* Completing the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable)
* Assessing and monitoring the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately
* Accurately entering all relevant patient data into the patient management system
* Managing administrative tasks within the department as required.
* Working on the reception desk, professionally welcoming patients into the Centre
We are looking for someone who has
* Experience in a healthcare environment or a passion to work in healthcare
* Experience working in a customer facing role
* Strong administration skills
* Flexibility to working patterns
* An empathetic and caring approach
* A passion for delivering the highest level of customer service
* Experience working in a fast paced environment
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What's in it for you
We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!
In addition to this, we also offer:
* 27 days annual leave (plus bank holidays)
* Generous company contribution pension scheme
* Private medical insurance options
* Life assurance
* Hybrid and flexible working opportunities
* Fantastic learning and development opportunities
* 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
* Enhanced parental leave
* Monthly award programme and online peer-to-peer recognition
* Long service recognition, with vouchers and additional annual leave
* Refer a friend bonus
* Discounts on InHealth's healthcare services
* Smart tech, Cycle to Work and thousands of discounts and cashback options
* Paid-for professional memberships and more!
Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.
About Us
InHealth is the UK's largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.
As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.
Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.
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