Affiliate Associate Director
Overview of role
As a senior member of the team, you will support and empower colleagues to effectively manage and grow client relationships, providing strategic guidance and serving as a senior point of contact for both clients and planning teams. You will play a key role in developing and implementing consistent departmental processes to deliver best practice and improve efficiency. Line management responsibilities include setting standards within the department and supporting the professional development of your team.
You will also contribute to new business efforts by supporting responses and pitches, ensure finance and billing processes are compliant with WPP GroupM guidelines, and implement clear departmental procedures. By driving automation within the Affiliate department, you will enhance profitability and time efficiency, while building and supporting strategic relationships with networks. A strong commercial understanding is essential to support the Director in delivering departmental profitability and income growth.
Reporting of the role
The role reports to the Affiliate Director and will include direct line management of your team.
3 best things about the job
1. Becoming part of an award-winning team working on household name client accounts
2. Delivering best in class affiliate programme management across a variety of market segments and territories
3. Outstanding opportunities for personal and professional growth including access to affiliate guest speakers and dedicated Networkworkshops hosted at our offices
Measures of success
In three months, you would have:
* Built strong relationships with the affiliate team as well as wider EMC business
* Nurtured existing relationships from your experience across network and publisher contacts for the benefit of your new client accounts
* Fully emersed yourself into your client accounts
In six months, you would have:
* Cemented yourself as the leading point of contact for your accounts within your client team
* Reviewed and implemented new processes to improve efficiency and service delivery
* Confidently supporting in new business pitches and seeking out growth opportunities
In 12 months, you would have:
* Taken full responsibility for your overall client team performance and be known for delivering high value strategic outputs
* You will be a point of expertise within the team, coaching members to challenge and grow
* Clients will recognise you as the key driver behind their success
Responsibilities of the role
•Support and empower the team to manage and grow clients. This will involve supporting onstrategy, and being a senior point of contact for clients and planning teams, including escalation and issue resolution
•Influence and take responsibility for developing and implementing processesto achieve consistent departmental ways of working for delivering best practice and improving efficiency
•Line manager responsibilities for individuals in your team, as well as People responsibility to set standards within the department
•Support new business efforts on responses and pitching
•Ensure finance and billing process is delivered within WPP GroupM compliance guidelines, and a clear process is implemented and followed within the department
•Drive change to automate more Affiliate department actions to drive profitability and time efficiency
•Build and support onstrategic relationships with Networks
•Commercial understanding to support Director in delivering department profitability and grow income
Team Contribution
•Delegate and drive effective workload management, mentoring the team to employ deadline negotiation and communication skills
•Manage resource needs and support the recruitment process to find the best candidates
•Develop and oversee training plans, identify development areas for the department
•Confidently manage up communicating any issues/risks within team alongside solutions
•Drive Affiliate training and development within the team and throughout the business
•Communicate outside the Affiliate team about updates, challenges or progress
•Build effective relationships across the wider business, clients and suppliers (affiliates and networks) and enable the team to do so
•Be aware of new developments in the market and help Mediacom continue to have a market leading proposition
•Support project areas across People, Product and Process. Delegate responsibility across the department and drive implementation
Skills & Behaviours
•Demonstrate problem solving abilities, confidently addressing any challenges with a clear approach and composed mind set
•Lead by example and show good interpersonal skills to manage people in the team and mentor those outside your immediate team
•Understand team pressures and proactively support the team to overcome these
•Share ideas and knowledge, creating a shared responsibility across the department
•Be an expert in your field, keep up to date with and share new products, features and industry updates, driving the department forwards
•Innovate and drive teams towards better solutions for performance and efficiency
•Drive the Mediacom proposition through the department, ensuring the uptake of collective best practice and process
•Deliver consistency in process and strategy across department
What you will need
* The ideal candidate would be an expert in their field who actively wants to be a part of an exciting growing team with extensive opportunity for personal growth
* Minimum of 5 years’ experience in an affiliate marketing role working agency, network, publisher or client side
* Highly organised with strong attention to detail skills and the ability to work to multiple deadlines
* Excellent interpersonal skills and the ability to effectively communicate with colleagues and clients
About EssenceMediacom
We are a global communications agency leading with breakthrough thinking, building explosive growth for brands, and helping our clients see the bigger picture. Our daring global network of 10,000 influencers help our clients breach traditional boundaries in media, uncover novel ideas, and unleash exponential growth. EssenceMediacom challenges conventional thinking to build, propel, and supercharge our clients’ businesses at scale and lead our industry in critical areas such as diversity, equity, inclusion, and sustainability.
EssenceMediacom understands that our people are tasked with big goals: building breakthrough growth for brands and leading with breakthrough thinking in our industry. Our people are at the heart of this work because their ideas will enable us to decode the intersections of people, content, and technology to bring our aspirations to life. Our success is down to our eclectic, diverse, and talented people. EssenceMediacom is a place for us to grow our careers and expand our horizons. EssenceMediacom is committed to building an agency culture that supports our people, puts diversity at the forefront of our operations, and creates opportunity for all. This collective culture will be our “new power” where ideas are freely exchanged, and collaboration is actively encouraged in a place where you can innovate in our hyperconnected world.
*Although we cannot make guarantees, we welcome conversations about flexible working for all roles at EssenceMediaCom*
(Please note this is a UK based role and requires individuals to have the right to work in this location)
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