Job Description
As a Customer Experience Director, you will be responsible for leading by example and inspiring your colleagues to deliver exceptional customer service. You will also be responsible for managing cash processes and monitoring stock integrity, as well as monitoring and improving Key Performance Indicators (KPIs).
Requirements
To be successful in this role, you will need:
* Experience leading and developing a team in a challenging environment
* Excellent communication skills and ability to inspire and motivate others
* Strong problem-solving and time management skills
* Ability to work independently and make decisions in a pressurized environment
Benefits
We offer a competitive salary package, including:
* A generous holiday entitlement
* An exciting benefits package designed to support your well-being and career development
About Us
We value diversity, equity, and inclusion and welcome applications from candidates with a wide range of backgrounds and experiences. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.