Job Description
Job Title: Senior Client Services Administrator (Financial Services)
Location: Worcestershire
Salary: Competitive DOE plus excellent benefits
Are you an experienced Administrator with a background in wealth management? We’re looking for a Senior Client Services Administrator to join a dynamic team, working closely with Financial Planners to deliver top-tier client service.
About our client
CAP Resourcing are proud to support this established and respected wealth management firm that put their clients at the heart of everything they do.
About the role
In this role, you will collaborate closely with Financial Planners to ensure seamless client service and manage business processes in compliance with internal procedures. You’ll take charge of workflow management, utilising technology to streamline operations, and act as a key point of contact for clients, offering clear and proactive communication. Additionally, you will be responsible for managing client records, processing business, and ensuring AML documentation is in place. A key part of your role will be coaching and developing team members to enhance their skills, while also assisting in improving team efficiency by streamlining processes.
What You’ll B...