Pet Claims & Customer Care Advisor We have an exciting opportunity for a Pet Claims & Customer Care Advisor to join our team who will provide an efficient and professional service to assist our customers when making a pet insurance claim and assist the pet assessment team in requesting information from both veterinary practices and policyholders. The successful candidate will come from a background of providing the very best customer service with the ability to empathise with customers in high pressure situations. At Jigsaw, part of the PIB Group we work hard to ensure our culture is collaborative, social, energetic and fun, providing the best possible environment for creativity and enjoyment when working from the office. Investing in the development of our people and their wellbeing is of the utmost importance to us, we want to support you and help you achieve your career aspirations. Our Pet Claims Advisors work 37.5 hours a week on a rotational basis between 8am and 6pm Monday to Friday. Experience: Excellent Customer Service skills Good computer skills Good written communication and letter writing skills Able to work under pressure Good attention to detail Why Join Us? Competitive salary and benefits package Flexible working and holiday options Pension, enhanced parental leave, and life insurance Discounts on technology, travel, and leisure Learning and development opportunities Volunteering and charity support days Join a company that values innovation, growth, and its people. Apply now to take the next step in your career. HP REF-221 327 ADZN1_UKTJ