The Senior Operations Lead will be integral to managing and leading the charity’s operations. This role calls for an energetic and proactive leader who can supervise daily functions of our charity, enhance our systems and processes, ensure the organisation operates smoothly, and support the Director in the running of the organisation. The ideal candidate will adopt a trauma-informed approach, reflect our values, and demonstrate enthusiasm and commitment to our mission. Key Responsibilities Trauma-Informed Champion Strategic Leadership Operational Management Staff Management Monitoring and Evaluation Designated Safeguarding Officer Policy and Procedure Oversight Contracts and Agreements oversight Volunteer Management Governance Systems and Processes Health and Safety Data Protection