Core Hours: Monday-Friday 8.45am – 5.30pm
Location: Based at our Exeter HQ Office
Role: Permanent
Do you have a background working as an Office Assistant? This role is a dynamic part of the daily operations of the office. Do you have great communication skills and excellent time management? Are you willing to learn new skills, adapt to changing priorities, and solve problems? If you’re eager to work in an environment where your free time is valued as much as your work hours, and you enjoy a benefits package to shout about, then this might be the role for you.
Situ is an established serviced accommodation agency headquartered in stunning Exeter, Devon. We connect people with choice corporate accommodation that feels like home, wherever in the world they might be. With a global supply chain spanning over 144 countries and an ever-growing team, we’re on an exciting journey. Are you ready to join us?
About Us
At Situ, our people are at the heart of everything we do. We’ve built long-term relationships with clients by delivering quality work and service with integrity. We also support our teams through recognition, professional growth, and rewards.
We’re seeking individuals who take pride in their work, thrive collaboratively, and value high standards, innovation, and continuous improvement.
In a nutshell
We’re on a mission to revolutionise corporate accommodation with our unique approach and are looking for top-notch people to help us achieve this goal. If you’re eager to learn more, get in touch today and slide into your next role at Situ (literally, we have an office slide)!
Job Purpose
The Office Assistant will ensure the office environment and experience are exceptional for everyone. Grounded in hospitality and service, this role requires someone highly organised and passionate about creating a positive, welcoming space for employees and visitors. You will help maintain a smooth-running office and provide administrative support to ensure efficient daily operations. This hands-on role involves light cleaning, running errands, administrative support, and being flexible to assist wherever needed.
Key Responsibilities and Duties
* Ensure an exceptional experience for anyone encountering Situ
* Regularly clean communal areas to maintain a positive environment
* Support maintenance of company vehicles, including servicing, repairs, and cleaning
* Keep the office tidy, organised, and presentable at all times
* Deliver outstanding hospitality—set up meeting rooms, maintain a well-stocked kitchen, support team events like Friday ‘happy hour’, and manage related tasks
* Support health and safety practices
* Greet visitors warmly, ensuring a positive experience
* Review and improve visitor experience, office supplies, and overall functionality
* Manage office supplies alongside the Executive Assistant
* Assist with scheduling meetings, appointments, and travel arrangements for staff and directors
* Coordinate office events and celebrations
* Report and manage maintenance concerns as needed
General Skills & Attributes
* Motivated with a positive ‘can do’ attitude
* Attention to detail
* Upholds company values
* Adaptable to business needs
* Seeks personal and professional development
* Excellent time management and organisational skills
* Exceptional verbal and written communication skills
* Commercially aware
* Confident with IT, including Microsoft Office and CRMs
Benefits of Working at Situ
* 27 days of holiday per year (including two reset days), plus bank holidays and your birthday off
* Workplace pension with employer contributions increasing over time
* Quarterly awards for experience days
* Company events
* Long service awards
* Private health insurance
* Employee assistance programme, including 24-hour GP access
* Salary sacrifice options for electric vehicles, cycling equipment, and technology
Organisational skills, time management, communication skills, attention to detail, problem solving, adaptability, customer service
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