Job Description
About Us
Established in 2020, KP Law is a specialist litigation boutique, focussing on collective redress.
The firm has around 110 employees across offices in London, Liverpool, Birmingham, and Manchester, representing over 250,000 individual clients across a range of cases in areas such as product liability, competition, worker rights, data breach and privacy and financial services.
The firm’s ethos is to combine the best legal talent with a strong operational and technological platform to enable its clients to pursue cases that could not otherwise be brought against large corporates as a result of their wrongdoing.
Role Summary
Working closely with business, the role will be responsible for understanding and prioritising requirements to support the transformation / automation of business processes including through AI. This will include working with the Development team and business stakeholders to create requirements for system changes (Salesforce) and for for new tools (including AI autonomous agents & AI human agent guidance tools) and to configure, test and deploy AI functionality.
Managing the delivery of new features and changes through robust management of the Software Development Life Cycle (SDLC), liaising with end users, software vendors and development resou...