Who are we Looking
The Managing Director, Client Implementation Executive, is accountable for the commercial, operational, and strategic success of State Street Alpha client implementations. This role owns delivery outcomes for the firm’s most complex, high‑value, and visible client transformations and acts as State Street’s senior executive authority for implementation execution.
The role operates at the intersection of client partnership, delivery governance, and strategic change, with direct accountability for execution credibility, risk management, and value realization. It requires the judgment to lead through ambiguity, the authority to challenge both clients and internal senior leadership, and the discipline to ensure delivery integrity at scale.
This is a senior leadership role, expected to influence direction across the Alpha Implementation organization and the broader enterprise.
Why This Role Matters
State Street Alpha is a flagship enterprise platform that connects front, middle, and back office capabilities across the investment lifecycle. Alpha implementations are mission‑critical, multi‑year transformations that materially affect client operating models, risk posture, and competitive positioning.
As a Managing Director, Client Implementation Executive, you will directly represent State Street at the most senior client levels, ensuring Alpha implementations are delivered with discipline, transparency, and executive credibility in a complex and fast‑moving market environment.
Executive Accountability
The Managing Director, Client Implementation Executive is the single point of accountability for:
1. Successful delivery of Alpha implementation programs
2. Maintenance of delivery credibility with client executive leadership
3. Protection of State Street’s operational, reputational, and commercial interests
4. Executive‑level governance, escalation, and decision‑making
5. Long‑term client relationship health during and after transformation
Key Responsibilities
Enterprise‑Level Program Ownership
6. Own end‑to‑end accountability for Alpha implementation programs, including client outcomes, delivery integrity, and executive stakeholder confidence
7. Set program direction and success criteria aligned to Alpha strategy, contractual commitments, and client business objectives
8. Approve and govern integrated delivery plans across State Street teams, clients, and critical third‑party providers
Executive Governance & Risk Leadership
9. Establish and chair executive‑level internal and client governance forums
10. Serve as the senior escalation authority for delivery risks, issues, and strategic trade‑offs
11. Ensure transparent, decision‑ready reporting to internal executives and client leadership
12. Own change control decisions with material scope, timeline, or financial impact
Client Executive Engagement
13. Act as the senior delivery counterpart to CIOs, COOs, Heads of Operations, and other C‑suite stakeholders
14. Build and sustain trusted, long‑term executive relationships with clients
15. Manage complex stakeholder dynamics, including conflicting priorities and cross‑organizational dependencies
16. Protect delivery credibility by addressing risks early and decisively
Financial & Commercial Oversight
17. Own program financial governance, including budget management, forecasting accuracy, and resource utilization
18. Ensure delivery efficiency and financial discipline across complex, multi‑party programs
19. Partner with commercial and product leadership to align delivery execution with client commitments
Organizational & People Leadership
20. Provide senior leadership and direction to Program Directors, Program Managers, and Project Managers
21. Actively coach senior delivery leaders and resolve high‑impact delivery challenges
22. Set delivery standards, behaviors, and expectations across Alpha implementations
23. Influence talent development and succession planning within the Alpha Implementation organization
Strategic Improvement & Enterprise Impact
24. Drive continuous improvement across implementation methodology, governance, and execution models
25. Identify systemic delivery risks and lead corrective action at the enterprise level
26. Contribute to Alpha implementation strategy, operating model evolution, and client delivery innovation
What We Value
27. Gravitas and executive presence with the ability to lead and influence at the most senior levels
28. Clear ownership mentality and the courage to make difficult decisions in complex environments
29. Exceptional written and verbal communication—concise, structured, and executive‑ready
30. Strong judgment, risk awareness, and problem‑solving capability
31. Collaboration across divisions, geographies, and functions
32. Leadership behaviors aligned to State Street’s enterprise culture:
Choose to own it
Break through silos
Deliver results through integrity
Do better every day
Care for colleagues, clients, and community
Education & Experience
33. Deep understanding of financial markets and investment management operating models, including front, middle, and back office
34. Degree in a financial, analytical, or related discipline, or equivalent senior‑level industry experience
35. Extensive experience leading large‑scale, complex transformation programs within financial services, technology, or professional services environments
36. Strong familiarity with Agile delivery models, highly configurable technology platforms, and modern testing approaches
37. Experience engaging with global clients and leading distributed delivery organizations
38. Willingness and ability to travel as required
Salary Range:
$170,000 - $267,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit .
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.