About Us The role Provide operational support to the IT Function by supporting the day-to-day activities which include the configuration of devices, fault diagnostics, logistics management, and project support. Key accountabilities Imaging of Windows devices Identifying and resolving hardware related issues with devices Control of stock in and stock out ensuring everything is recorded Oversee any equipment being repaired by warranty Asset management of devices Ensuring all tickets are updated with the relevant information To keep the workspace tidy and clean To assist the engineers when required with onsite work To support the wider IT function with assistance with project work Administrative duties to ensure the workshop is well run Other duties as and when required to support the IT daily function. Working with and supporting other teams within the IT department such as remote support and 3rd line infrastructure on a day today and ad hoc project basis. Assisting with maintenance of the Field van fleet Skills & Experience Previous experience within the IT industry, preferably in procurement or operations Self-starter with a "hands-on and flexible approach" Basic knowledge of IT is required Ability to use initiative Works well within a team Proactive approach to problem solving Ability to provide a high level of customer care to staff and clients