The Role
To provide an efficient and effective communication channel between Company personnel and outside contacts, and to ensure the provision and completion of administration tasks as directed by the Facilities Manager.
Reception
* To receive all physical visitors to the company, ensure they are met promptly, appropriately registered in visitor logs and passed to the appropriate source / relevant member of staff. As callers leave the building ensure that they sign out.
* To prepare ‘Welcome Board’ and Visitors Induction.
* To order working lunches and refreshments for visitors and clients, liaising with outside caterers for service of buffets etc.
* Update welcome screen within Reception daily.
* Operate telephone system switchboard to receive and announce all incoming calls to relevant member of staff, and to provide callers with an informed response / point of reference.
* Maintain Speed Dial Database and prepare Company Telephone List.
* Maintain NSG Environmental Microsoft Outlook Contacts Database
* Organise pool cars for NSG Environmental staff.
* Record, frank and issue outgoing mail; sort, record and distribute incoming mail.
Administration
* To action promptly and accurately all administrative tasks as assigned by the HR Manager or People Development Advisor.
* This may include such elements as :-
* General record keeping.
* Monitor stock levels of stationery and requisition / re-order replacement stocks as required.
* Operate equipment including fax, photocopier, franking and binding machines, ensuring routine maintenance is carried out and calling for repair if necessary.
* Take gas/water etc. metre readings at the end of each month.
* Receipting of goods, invoices and delivery notes.
* Administration of ‘People’ and learning systems.
* DSE monitoring and filing.
* Driver eligibility checks
* Supporting with dosimetry administration and radiation medicals.
* Sending of company cards and flowers etc.
* General business support administration as required/instructed.
Person Specification
Qualifications And Skills
* GCSE / NVQ level 2 qualification in appropriate subjects including:- English Mathematics IT
* NVQ 2 in Customer Service and other relevant subjects
* Membership of appropriate technical / professional body
* Level 2 Health & Safety in the Workplace or equivalent
Personal Attributes
* Well organised with the ability to work to timescales and demonstrate attention to detail.
* Routine recording and reporting of information both verbal and numerical
* Reception of physical and telephone callers
* Experience of employment in a customer facing role
* Familiar with structuring and presentation of own work
* Used to dealing with confidential and commercial information
NSG Environmental are a Disability Confident Committed Employer
#J-18808-Ljbffr