Were looking for customer-focused individuals to join a growing banking customer service team. This is a fantastic opportunity to build a long-term career in financial services, with full training provided and a supportive hybrid working model once youre up to speed. Youll be the first point of contact for customers, helping to resolve queries, provide reassurance, and deliver a positive experience at every interaction. Salary: £27,000 Location: Manchester (Hybrid working) Training: 6 weeks paid training in Knutsford Whats in it for you: Competitive salary of £27,000 Hybrid working model after training Comprehensive 6-week paid training programme in Knutsford Ongoing support, coaching and development Opportunity to build a career within banking and financial services Inclusive, team-oriented working environment What youll be doing: Supporting customers with a range of banking-related enquiries Delivering clear, professional and friendly service across multiple channels Accurately updating systems and following processes Working collaboratively as part of a supportive team Building confidence and product knowledge through structured training What were looking for: A genuine passion for customer service Strong communication and listening skills A positive, can-do attitude and willingness to learn Ability to work in a fast-paced, regulated environment Previous customer service experience is helpful but not essential Working pattern: This role is based in Manchester, with hybrid working available following successful completion of training. You must be able to attend 6 weeks of training in Knutsford. Ready to take the next step in your customer service career? If you enjoy helping people, want stability, and are looking for a role with training, progression and flexible working, wed love to hear from you. Apply today to get started.