Job Title – Patient
Advisor
Hours: Full Time – 40hrs per
week
Salary: From £27,000 ( Involves working
Saturdays and occasional Sundays ) Location:
Nottingham
Optical
Express is focused on delivering exceptional patient care,
outstanding clinical outcomes and continued investment in our
people and technology.
The Optical Express team
work together, collectively and consistently striving for
excellence. We support each other, respect each other and are
committed to a culture of care, trust and
integrity.
The culture extends to our local
communities, through our range of charitable and environmental
projects. We focus on doing what is right for our patients, our
colleagues, our local communities and our
planet.
A career at
Optical Express is fulfilling, fun and rewarding. As an employee,
you can benefit from the
following:
State of the art, modern
working environments 29 days annual
leave
Free Laser Eye Surgery and Intraocular
Lens Surgery
Free eye
tests
Discounted prescription eye wear and
sunglasses
Generous Optical Express friends and
family discount scheme
Ongoing training and
development opportunities
Pension
scheme
It’s our Patient Advisor’s
role to make our patients feel like a superstar from the moment
they enter our clinics. Our Patient Advisors are often the first
person our patient interacts with.
Every day will
bring something new, but your day to day role will
involve:
Building relationships with
patients and ensuring regular communication prior to and following
their treatment
Assisting in patient
consultations
Scanning patients eyes using
state of the art equipment as part of a full health
check
Assisting patients to complete health
questionnaires
Introducing patients to their
optometrist
Scheduling treatment
date
Discussing finance
options
Accurately maintaining patient
records
Are you our ideal candidate?
The answer is yes if you:
Have a
passion for providing world-class customer
service
Possess strong organisational
skills
Can communicate clearly and articulately
with a diverse range of people
Previous
experience working towards sale targets and personal
KPI’s
Are motivated and driven to
succeed
If you believe you have the
right skills and attributes for this role, we would love to hear
from you.