At North Tees & Hartlepool NHS Foundation Trust, our main priority is, and always will be, providing safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. If you share our passion then apply for this opportunity and help us make our patients' experience the best it can possibly be. North Tees and Hartlepool NHS Foundation Trust provides hospital-based services to the population of Hartlepool, Stockton on Tees and parts of East Durham and Sedgefield as well as community, therapeutic and screening to a wider population across Durham and Teesside. Job overview Advert may close early due to volume of applications. The Urgent Treatment centre team adopts a holistic approach to care and quality improvement. We promote patient centred care, patient safety and service improvements are at the forefront of our philosophy. We seek to recruit staff who are motivated, promote high standards of patient care and work effectively as part of the multi-disciplinary team. Our ideal candidate will have acute care experience and bring with them ideas to help us develop our centres. We have 4 UTC's Tees Wide North Tees, Hartlepool, James Cook and Redcar. This post is for NT and Hartlepool but there may be times in escalation for you to work cross site. Main duties of the job To provide support to the multi professional team, by undertaking appropriate duties following assessment and planning of requirements by the registered nurse. Additionally, to provide support by undertaking non nursing and ancillary duties, wound care, plaster casting, ECGs, Observations, BM's. Supporting practitioner when required. Working for our organisation At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience. We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards. We recruit for values and "Together we are North Tees & Hartlepool" Detailed job description and main responsibilities Maintains effective communication and good relationships with children, parents, carers, relatives and staff. Accept delegated duties within parameters of capabilities and competencies. Complete documentation in accordance with Trust policy Participate in programmes of in-service training as required Chaperoning of patients if required Maintain a standard of conduct and dress to sustain public confidence and promote the profile of health care employees. Contribute to the prevention and management of untoward occurrences by responding to emergencies, summoning appropriate assistance, reassurance until qualified staff available, maintenance of privacy/dignity/confidentiality, maintenance of a safe working environment. Clerical duties associated with the efficient management of the paediatric service including answering the telephone and relaying messages. Checking and maintaining stock levels. General house keeping duties Person specification Qualifications Essential criteria Level 3 in appropriate subject (or on pathway) or equivalent qualification/experience literacy and numeracy skills level 2 or grade 4 or above in English and maths Desirable criteria Working within an acute setting NVQ level 2 childcare A level Health and social care Experience Essential criteria Recent relevant experience in acute care Knowledge Essential criteria Ability to assess, plan deliver and evaluate quality care Ability to meet basic care needs Ability to escalate clinical concerns appropriately Please be aware: Once sufficient applications have been received this vacancy may close early. Disclosure and Barring Checks (DBS) It is the policy of North Tees and Hartlepool NHS Foundation Trust, that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost for their DBS certificate. The method of payment for this is via salary deduction from your first month's pay on commencement with the Trust. The DBs check will be undertaken during the pre-employment check screening. Qualifications Please note the essential qualifications required for the post are outlined within the Person Specification. You are required to provide original evidence of the necessary qualifications for the post at interview should you be shortlisted. You will also be required to provide original copies as part of the pre-employment check screening. New Starters - Probationary Period For any new employees commencing employment with North Tees and Hartlepool NHS Foundation Trust, you will be subject to satisfactory completion of a 6 month probationary period. Please note that internal applications and individuals that are appointed to fixed term appointments of less than 6 months duration are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or a bank member of staff). Employment References As part of our pre-employment screening process, all applicants are required to provide references covering their last three years employment history including any gaps. Applicants are requested to ensure e-mail addresses for all referees are included on their application form. Personal references are not acceptable. Working Hours If the hours advertised for the post are up to full time (37.5 hours per week), applications are still welcomed from individuals who may be seeking to work less than full-time hours and all requests will be considered in line with the post being appointed to for the successful applicant. Equality, Diversity and Inclusion The details in the Monitoring Information section of your application will be used for monitoring our recruitment process and will not be seen by the interview panel. The information you give will be treated in the strictest confidence. To meet its commitment to promoting equality of opportunity, the Trust's policy is that individuals will be recruited, trained and promoted according to ability and job requirements only. As such we welcome your application irrespective of your gender, race, disability, colour, ethnic or national origin, and nationality, and marital status, responsibility for dependants, religion, trade union activity and age. Right to Work in the UK The Trust welcomes applications from all candidates who meet the criteria for the role. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless they have permission to work via another route. Non UK/RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here: Work in the UK - GOV.UK (www.gov.uk) Please provide full and accurate details of your current immigration status on the application form. Your current immigration status will not be considered as part of the shortlisting or interview process. Please note that not everyone needs a 'Skilled Worker' visa. If you are applying for health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead. We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk) and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK (www.gov.uk) Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your right to work in the UK before you apply. If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post. Disability The Trust gives full and fair consideration to applications for employment received from disabled people. We are a "Positive about Disabled People" employer, and we hold the 'two ticks' Disability Symbol, which is a recognition given by Jobcentre Plus to employers who have agreed to meet five commitments regarding the recruitment, employment, retention and career development of disabled people. If you have a disability, which makes it difficult for you to complete our application form, please do not hesitate to contact the recruitment team on 01642 383200. Armed Forces Covenant As a supporter of the Armed Forces and an employer of Reservists, North Tees and Hartlepool NHS Foundation Trust are proud to be a signatory of the Armed Forces Covenant, which is a promise by the nation to ensure that those who serve or who have served in the UK Armed Forces (and their families) are treated fairly. We recognise that reservists and veterans bring a variety of transferable skills and qualities to our workplace, developed through their military careers. Our commitment to supporting the Armed Forces Community has been recognised through the Armed Forces Covenant as a Silver Employer. Further Important Information Please check your email on a regular basis for updates on your application. If you are shortlisted for interview, you will be invited to email via this method. Please ensure you read the 'Guidance Notes for Applicants' document attached to this advert before completing and submitting your application. Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download Job Description (PDF, 840.5KB) Staff Network Job Advert Feb 2025 (PDF, 428.4KB) NTHFT Customer Care (PDF, 155.8KB) NTHFT Employment Application (PDF, 594.1KB) Privacy Notice (PDF, 717.8KB)