Job titleService Manager- Volvo Grantham Job referenceREQ12445 Date posted12/08/2025 Application closing dateBlank LocationVolvo Grantham SalaryCompetitive Basic plus an uncapped OTE Bonus Scheme + Company Car Contractual hours45 BasisFull time Job category/typeAftersales Attachments Blank Job description
Service Manager
Marshall Volvo Grantham
Competitive basic salary | Strong OTE scheme + company car; 25 days’ annual leave + bank holidays (33 days in total, increases with service); Life assurance & pension scheme; Discounts on car purchase, servicing & more; CBS car scheme; Access to exclusive shopping and lifestyle perks.
Full-time | 45 hours per week, including Saturday mornings on a rota basis
Lead a high-performing aftersales team and shape service excellence with one of the UK’s most respected automotive groups.
At Marshall Volvo Grantham, we’re offering an exciting opportunity for a dynamic and experienced Aftersales Manager to take the lead in delivering outstanding customer service and commercial success in our service department.
In this role:
• You’ll oversee the day-to-day operations of the Service department, managing productivity and efficiency across the team.
• You’ll lead, coach and inspire a team of Technicians, Service advisors, Parts and other vital members of the Service department to deliver great customer outcomes while meeting targets.
• You’ll take accountability for departmental financials, working closely with the Head of Business and support teams to ensure profitability, compliance and consistent customer satisfaction.
• You’ll also be responsible for maintaining a positive team culture, driving performance and professional development across your department.
We're looking for:
• Someone with experience as Aftersales or Service Manager with a strong background in Service operations.
• Someone who can confidently manage a large and diverse team while setting clear expectations and leading by example.
• Someone with excellent customer service acumen, analytical skills and a focus on maintaining compliance with manufacturer and industry standards.
• Most importantly, someone who shares our values and takes pride in delivering both great results and a supportive, positive working environment.
About us:
At Marshall Motor Group, we’re more than just a workplace – we’re a community built on the values we uphold, of Integrity, Customer-centric, Can do, Cooperative, Respectful, Modest and Innovative. As part of the Constellation Automotive Group (home to brands like webuyanycar, cinch, and BCA), your opportunities for career growth are limitless. We are proud to represent 25+ brands, and operate over 130 stores across England.
In return for your commitment to us, we will offer you:
• Performance rewards: Competitive OTE package and company car.
• Full tailored training: Unlimited access to our Leadership Hub, giving you access to hundreds of self-guided learning resources at a time that suits you (partnered with Mindtools), as well as access to bite-size virtual courses covering various topics such as Leading with Impact & Time Management
• Career development: Ongoing manufacturer training and development pathways across the Group.
• Financial security: Life insurance, contributory pension.
• Exclusive perks: Discounts and rewards via a dedicated employee platform.
At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.