Company Description
Waylands is a family-run and owned motor retail group representing renowned brands such as Volvo, Polestar, Kia, Honda, OMODA, JAECOO, and MG, primarily across the Thames Valley and Wales. Established in 2017 by founder John O'Hanlon, Waylands combines the scale for competitiveness with the personal touch and culture of a local dealership. With a commitment to transparency and exceptional customer service, the company builds lasting relationships that extend far beyond the initial purchase. Waylands prioritizes employee development through in-house and manufacturer training, fostering pride and dedication among team members to maintain a high standard of service.
Role Description
This is a full-time, on-site Technician role based in Newbury. The Technician will be responsible for performing routine vehicle maintenance, diagnosing and repairing mechanical and electrical issues, and ensuring vehicles are serviced to the highest standards. The role also involves conducting pre-delivery inspections, collaborating with team members and providing excellent customer service when needed, and ensuring compliance with manufacturer and company guidelines.
Qualifications
Proficiency in performing routine vehicle maintenance, diagnosing, and repairing mechanical and electrical faults
Strong understanding of industry and manufacturer standards
Excellent problem-solving and troubleshooting abilities
Good communication and teamwork skills to interact effectively with team members and customers
NVQ Level 3 qualification in Vehicle Maintenance and Repair or equivalent
Valid Driver's License
Experience in a dealership or motor retail environment is an advantage
A commitment to providing high-quality service and ensuring customer satisfaction