We are seeking an enthusiastic and well organised individual to fulfil a vital support function working with our busy Housing Options team which deals with homelessness and housing advice in Norwich.
The post is offered on a fixed term basis.
Job Description
Specifically, the post-holder will be supporting our domestic abuse adviser with administrative tasks such as collating information, maintaining systems, updating client records, providing statistical reports and contributing to the smooth day to day running of the team.
The post-holder will also assist with tasks such as sourcing refuge or temporary accommodation, making transport arrangements and liaising with external agencies on behalf of clients who have experienced domestic abuse.
Skills Required
The post-holder will need excellent IT and customer service skills, enjoy working as part of a team and be able to manage their own workload.
This is a fast moving environment and the post-holder should be able to demonstrate a positive and flexible approach, have the ability to multi-task and work well under pressure.
The nature of the role requires a confident communicator with an excellent telephone manner and strong inter-personal skills.
Why work for us
Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live.
To find out more about working and living in Norwich Home | Work in Norwich.
The council has a long and proud history of being a council that is keen to push the boundaries of what a district can achieve, to find out more about what it is like to work in local government visit Working in local government - #LocalGov Careers - Youth Employment UK
We offer our employees a competitive pay and benefits package. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
Norwich City Council offers the opportunity to work with great people who are passionate about promoting Norwich and the services the council provides. We also offer good career prospects with competitive rates of pay, generous holidays and working arrangements to suit all lifestyles.
Equal Opportunities Policy
The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced.
Candidates will be considered for shortlisting on the factual information on their application form. Therefore it is important to give as much detail as possible including information about experience gained outside employment.
Benefits
We offer our employees a competitive pay and benefits package and are proud to have the Living Wage accreditation. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
* All employees are eligible to join the Local Government Pension Scheme (LGPS)
* Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees
* In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas
* Norwich City Council supports its employees through the provision of occupational health and employee assistance support
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