Job summary An exciting opportunity has arisen for a full time enthusiastic and motivated Ward Clerk to join our team on Ward 3, Freeman Hospital. Ward 3 is a 30 bedded busy urology ward. We are looking for a reliable and organised individual with excellent communication skills. You must be able to demonstrate an adaptable approach to your work and be able to manage your workload with various competing demands for your attention within a busy clinical area. You must be courteous, respectful and helpful at all times. Interview Date Thursday 08 May 2025 37 Hours 30 Minutes/Week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy NO AGENCIES PLEASE Main duties of the job Basic IT knowledge is essential. Previous NHS experience with e-record and working within a ward clerk environment is desirable. The role involves providing a front line clerical service to clinical staff within the ward, ensuring an appropriate standard of support is delivered in a timely manner. You will provide a meet and greet service to visitors, patients and staff. You will be the main communicator for the ward, answering the ward telephones and liaising with nursing and medical teams. A key responsibility for the post holder is to ensure the timely and accurate inputting of data is captured for all admissions, transfers, discharges of patients, outpatient activity and arranging follow up appointments. Additional duties will include stock ordering and booking patient transport. About us Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Date posted 23 April 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 a year per annum Contract Permanent Working pattern Full-time Reference number 317-2025-17-03-DR Job locations Freeman Hospital 317 01 Freeman Hospital NE7 7DN Job description Job responsibilities To provide and maintain efficient and effective administrative support to the Ward Sister/ Charge Nurse and multidisciplinary team. Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team. Ensures case notes, investigations, X-rays and results are available for new admissions, ward rounds and multi-disciplinary team meetings. To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc).Ensuring PAS system is up to date and accurate. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Job description Job responsibilities To provide and maintain efficient and effective administrative support to the Ward Sister/ Charge Nurse and multidisciplinary team. Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team. Ensures case notes, investigations, X-rays and results are available for new admissions, ward rounds and multi-disciplinary team meetings. To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc).Ensuring PAS system is up to date and accurate. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Person Specification Qualifications & Education Essential NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 9 - 4 (A - C), including English Language, or equivalent level qualification or relevant experience Desirable Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent Knowledge & Experience Desirable Previous experience working within the NHS Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems Skills & Abilities Essential Basic IT skills Ability to communicate with members of the public and healthcare providers Able to work effectively alone or part of the multi-disciplinary team Effective organisation and time management skills Person Specification Qualifications & Education Essential NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 9 - 4 (A - C), including English Language, or equivalent level qualification or relevant experience Desirable Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent Knowledge & Experience Desirable Previous experience working within the NHS Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems Skills & Abilities Essential Basic IT skills Ability to communicate with members of the public and healthcare providers Able to work effectively alone or part of the multi-disciplinary team Effective organisation and time management skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Freeman Hospital 317 01 Freeman Hospital NE7 7DN Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)