An exciting opportunity has arisen for a Fast Track Costs Recovery Handler to join our Costs team in Liverpool on a 12 month, fixed-term contract.
Do you have excellent customer service skills? Can you engage with third parties, build working relationships and have strong communication skills?
Do you have strong Microsoft Excel skills and have previous experience working with figures? If so, then we may have the perfect role for you!
You will be responsible for managing files once damages have been settled by identifying debt/payments and making various payments out to clients/ medical agencies and third parties and also chasing monies owed. This is an exciting opportunity for someone with finance or legal knowledge, to join a leading Law firm.
Responsibilities to include:
* Proactively Chase TP insurers / Solicitors for agreed Damages & Costs
* Negotiate disputed costs on Fast Track Fixed recoverable cost cases and Litigate when required
* Identify cheques and BACS payments received on a daily basis & ensure the relevant approval steps are run so payments can be banked and Costs transferred.
* Arrange payments to Clients & Rehab Providers
* Liaise with fee earning colleagues in order to review debt; identify solutions and suggest strategies to improve cash collection
* Answer client telephone calls, and provide information on procedures or policies relating to queries
* Effectively manage own caseload
* Ensure financial targets are met
* Manage and support the development of team members, promoting continuous learning and improvement of skills as part of normal duties
* Applications will be considered from strong candidates who do not have experience in every area above as we have a comprehensive training programme in place.
What we offer in return:
We have a wide range of core and voluntary benefits:
* Hybrid working – (First week of training in the office and then you will need to be in the office 2 days per week – Wednesday and Friday) – must live a reasonable distance to commute to the office
* 35 hours per week – Monday to Friday
* 25 days holiday allowance plus bank holidays
* Buy and sell annual leave up to 5 days
* Employee Referral scheme
* Group Incentive Plan (Annual Bonus Scheme)
* Aviva Digicare+ Workplace App providing you with services including annual health checks, access to Digital GP’s, mental health consultations, 2nd medical opinions and much more
* Employee Assistance Programme where you can access free webinars for stress awareness and counselling sessions
* Group Income Protection which will support you with an income if you are unable to work long term, as a result of a qualifying illness or injury
* Health and Wellbeing Programmes and apps including gym discounts, private medical insurance, cycle to work scheme, meditation sessions and much more
* Life Assurance cover
* Workplace pension
* Benefits Hub providing discounts to over 700 services including cinema tickets, food and drink, travel, and high street stores
* Dental Insurance
* Free legal help and discounted lawyer led legal services
Some of the benefits listed above are subject to passing probation or are length of service related. Benefits may be adjusted/removed from time to time
Your Professional Development
We will support and encourage you with developing your career with an award- winning law firm. We run courses across our offices and are continuously monitoring and updating the learning and development offering based on what you tell us. We can support you with your continuous professional development by providing funding for professional qualifications, attending external training courses and providing you with a range of internal learning resources.
Our Values
Like all great businesses, we strive to recruit the best people and uphold the highest legal standards. Our people bring something a little different. We hire people who can challenge, remove roadblocks and deliver outstanding customer service. That's why at Slater + Gordon we go further with our values.
How we work is guided by the S+G Way. This means:
· We do what we say we will
· We don’t wait we create
· We own it, we sort it
· We respect and encourage each other
· We make time to live
The S+G Way defines the specific behaviours and actions that our colleagues and our customers care about the most. We know this, because our colleagues helped to create the way, through a series of interactive workshops and interviews.