Overview
Our client is a friendly and professional medical practice in Tonbridge that is looking for an experienced Medical Receptionist to join their busy team on a temporary, part‑time basis. The ideal candidate must have previous experience using the EMIS clinical system, excellent communication skills, and a strong patient‑focused approach.
Hours of Work
Key Responsibilities
* Welcoming and assisting patients in the reception area and via telephone
* Booking, amending and cancelling appointments using EMIS
* Managing clinicians’ diaries and clinic slots
* Logging patient contacts and ensuring accurate record‑keeping
* Scanning, filing, uploading documents and attaching to EMIS records
* Supporting the repeat prescription process, including data entry and printing
* Processing incoming and outgoing referrals
* Sorting and actioning clinical correspondence, hospital letters and pathology results
* Managing incoming electronic workflows and allocating tasks appropriately
* Handling patient registrations, temporary patients and changes of details
* Assisting with online access requests and verifying identification
* Responding to queries on prescriptions, test results and treatment pathways
* Preparing patient paperwork before clinics, including registration packs
* Taking messages accurately and ensuring they reach the correct clinician
* Working in accordance with confidentiality, data protection and safeguarding guidelines
* Supporting the reception team with scanning clinics, audits and general administration
Qualifications
* Proven EMIS experience
* Previous reception or administrative experience within a medical practice
* Excellent telephone manner and communication skills
* Strong accuracy and attention to detail
* Ability to remain calm under pressure
* Reliable, organised and team‑oriented
Application Process
To apply, please attach your CV and contact us with your preferred time to be reached:
* Morning
* Afternoon
* Evening
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.
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