Client Technology Consultant at Sun Chemical
Aura – the global reference point for sustainable packaging
As part of the Sun Chemical group, Aura’s mission is to revolutionize the packaging market and pioneer global solutions that protect both business and the planet. We combine expert consultancy, world‑leading technology, and strategic insights to help organisations manage sustainability every day. Our Insights team empowers you to spot future opportunities early, embrace proactive planning, and leave risk behind.
What You’ll Deliver
* Configure and optimise SaaS tools to meet client‑specific needs.
* Support onboarding, testing, and documentation to ensure seamless platform adoption.
* Respond to client queries and maintain learning materials.
* Collaborate with cross‑functional teams to deliver high‑quality service and continuous improvement.
Your Experience
* Experience in a client‑facing role within a SaaS or tech‑driven packaging environment.
* Strong understanding of software configuration and workflow mapping.
* Ability to translate business needs into user‑friendly solutions.
* Excellent communication and critical thinking skills.
Bonus Skills
* Experience with business scenario testing and data visualisation tools (e.g., Power BI, Tableau).
* Awareness of UX principles and sustainability or regulatory compliance.
* Familiarity with Agile methodologies and tools like DevOps, Jira, or Confluence.
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Information Technology
It is Aura’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, colour, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law.
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