Job Title: Back Office & Compliance Manager
Salary: £50,000 – £60,000 per annum
Reports to: Director
My client is a well-established, growing business i. With a reputation for quality, reliability, and compliance, we’re looking for a dynamic and experienced Back Office & Compliance Manager to take over and lead the central support functions from our Meriden office.
Role Overview
As the Back Office & Compliance Manager, you will be responsible for overseeing and strategically managing all compliance, HR, and operational support functions across the business. You’ll play a key role in ensuring the business remains compliant, efficient, and well-supported, allowing our front-line teams to perform at their best.
This is a hands-on, high-impact role that requires someone who is confident, proactive, and capable of leading and shaping back-office functions in line with business goals.
Key Responsibilities
Compliance
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Ensure the business meets all statutory and industry-specific compliance requirements
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Maintain and update policies, procedures, and audit trails
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Manage internal compliance audits and respond to external inspections
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Oversee GDPR and data protection processes
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Maintain up-to-date knowledge of relevant legislation and standards
HR & People Operations
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Act as the lead contact for all HR matters including recruitment, onboarding, disciplinary processes, and employee relations
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Support the SLT with performance management frameworks and culture development
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Maintain and update HR systems, contracts, and employee records
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Drive internal communications and support team wellbeing initiatives
Office Management & Strategic Operations
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Oversee the day-to-day running of the Meriden back office
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Own and optimise internal processes to improve operational efficiency
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Support budgeting, reporting, and forecasting with administrative accuracy
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Work closely with directors and stakeholders to align operations with strategy
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Coordinate insurance renewals, certifications, and accreditations
Person Specification
Essential
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Proven experience in a similar back office, HR or compliance leadership role
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Excellent working knowledge of HR procedures and employment law
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Strong organisational and leadership skills
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Attention to detail with the ability to manage multiple priorities
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Confident communicator who can engage at all levels
Desirable
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Experience in a construction, trades, or recruitment environment
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CIPD qualification or similar HR accreditation
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Experience leading a team or function through change or growth
What We Offer
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Competitive salary of £50,000 – £60,000
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Key strategic role within a growing and ambitious company
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Supportive, energetic leadership team
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Opportunities for professional development and autonomy in your role