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Research & support executive

Taunton
Permanent
Office Angels
Support executive
Posted: 12h ago
Offer description

Do you have a passion for media and technology? If so, this could be your dream role! Job Title: Research & Support Executive Location: Taunton, Somerset Hours: 9am - 5pm Monday - Friday (1 hour lunch break) Salary: £28,000 - £30,000 PA (depending on experience) About Our Client: Are you ready to dive into the exciting world of media and technology? Our client, a leading global software organisation, is on the lookout for a passionate Research & Support Executive to join their team in Taunton. Perks and Benefits: Competitive salary range of £28,000 - £30,000 per annum Full training on the use of internal support tools Opportunities for professional growth and career development 25 days of annual leave, plus Bank Holidays, increasing with length of service Generous employer contribution to company pension schemeResponsibilities: As a Research & Support Executive, you will: Provide top-notch application support for client's suite of software products via phone and email. Diagnose software issues and work closely with developers to implement effective solutions. Identify and resolve data and reporting errors, coordinating with external providers as needed. Assist clients with training and troubleshooting to maximise their use of our tools. Collaborate on exciting research projects Analyse and interpret large data sets to extract actionable insights.Knowledge, skills, qualifications, exper...

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Research & support executive
Taunton
Permanent
Office Angels
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