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Customer Service Advisor – Automotive Dealership
Location: Walton
Salary: £28,000 per annum
Employment Type: Full-time, Temp - Permanent
We're looking for an experienced and customer-focused individual to join our busy automotive dealership in Walton as a Customer Service Advisor. If you enjoy delivering a high standard of service, thrive in a fast-paced environment, and have a passion for the motor industry, we'd love to hear from you.
About The Role
As a key point of contact for our customers, you'll play a vital role in ensuring every customer experience is a positive one. From the moment they walk through the door to the moment they leave, your focus will be on delivering friendly, professional and efficient service—whether that's face-to-face, over the phone or via email.
Day-to-Day Responsibilities
* Greet customers and handle all service-related enquiries
* Schedule service and repair appointments, coordinating with the workshop
* Keep customers updated on the progress of their vehicle
* Provide accurate estimates and explain any work carried out
* Handle payments and follow-up with customers after their visit
* Assist with general administrative duties and dealership support
What We're Looking For
* Previous experience in a customer service role, ideally within the motor trade
* Excellent communication and interpersonal skills
* A proactive and positive attitude, even when under pressure
* Strong attention to detail and the ability to multitask
* Confidence using computer systems and booking software
* A full UK driving licence is desirable
What We Offer
* Competitive salary of £28,000 per year
* A supportive and welcoming team environment
* Ongoing training and development opportunities
* Staff discounts and other benefits
This is a great opportunity to join a well-established dealership with a strong reputation for customer care. If you take pride in your work and want to be part of a team that values professionalism and service, apply today.
AUTOBUS
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Administrative and Support Services
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