Claims Handler - Insurance Location: Horsforth, Leeds Salary: £28,000 - £40,000 DOE Working Hours: Monday - Friday, office hours About the Company We are a vibrant and outgoing insurance company located in Horsforth, Leeds. We value both professionalism and personality, and we are seeking a confident and detail-oriented Claims Handler to join our team. Position Summary We are looking for a dynamic Claims Handler to manage a diverse portfolio of claims, including motor, property, liability, cyber, and professional indemnity. The ideal candidate will have excellent communication skills and the ability to guide clients through the claims process with empathy, efficiency, and expertise. Key Responsibilities Claims Management: Handle cross-class claims from start to finish Client Advocacy: Serve as the trusted voice for clients, ensuring fair outcomes Negotiation: Collaborate with insurers and third parties to secure optimal settlements Documentation: Maintain accurate records and ensure compliance with industry standards Customer Service: Deliver responsive and empathetic support to clients Loss Prevention: Recommend strategies to mitigate future risk Continuous Improvement: Stay updated on industry trends and regulations to enhance performance Key Performance Indicators Timely claims closure High client satisfaction Accurate and fair settlements Effective cost management Full compliance with indust...