Job Description Grosvenor Casino, Cardiff Are you ready to lead at the heart of the action? Grosvenor Casinos is seeking a dynamic Electronic Gaming Manager to drive performance, elevate customer experience, and lead a high-energy team across our slots and e-tables operation. In this fast-paced, customer-first environment, you’ll be the go-to expert for all things electronic gaming - maximizing profitability, analysing machine performance, and creating unforgettable moments for our guests. You’ll inspire and develop a passionate team, ensure operational excellence, and play a key role in shaping the future of our venue. What You’ll Do: Lead and energise a team of gaming professionals Drive growth in machine stake and margin efficiency Deliver exceptional customer service and player protection Analyse performance data to optimise machine layout and product mix Be a key decision-maker in the absence of the General Manager