Community Investment Assistant (Full Time, 3 Year Fixed Term Position) Ark Housing Association based in Belfast is a progressive Housing Association with ambitious plans for growth over the next five years. We are seeking to recruit an experienced and dedicated individual to join our organisation as Community Investment Assistant on a 3-year fixed term basis (with a possibility of an extension). Reporting to the Community Investment Manager, you will be responsible for supporting the Community Investment team to deliver and implement the Associations Housing for All programme and Tenant Participation Strategy in accordance with our operational and strategic business plans. Applicants must satisfy the following essential criteria: A minimum of 5 GCSEs including English and Maths One yearsrelevantexperience from the most recent three years in a similar role One years experience from the most recent three years in at least two of the following areas: Community Engagement and Tenant Participation Good relations Knowledge of Together Building United Communities Strategies Working on funded projects/programmes Successfully developing relationships and partnership working with other agencies and stakeholders Benefits include: Salary range Current£27,985-£29,398with a Contributory Pension Scheme (NILGOSC), (Currently 19% Employer Contribution). Access to a Salary Sacrifice Electric Car Leasing Scheme with Monthly Head Office Charging Allowance 22 days annual leave moving to 27 after 5 years service and 32 days after 10 years service. 13 customary holidays per annum. A range of excellent work and family friendly policies. Hybrid Working arrangements. On site gym Ark Housing reserves the right to enhance the criteria for the short listing of suitable candidates without further notification. Ark Housing is an equal opportunities employer. Applications are welcome from individuals irrespective of gender, marital status, disability, religion, race, ethnic origin, age or sexual orientation. CLOSING DATE AND TIME FOR RECEIPT FOR COMPLETED APPLICATIONS IS: FRIDAY 23rd May 2025 AT 12 NOON Please note CVs will not be accepted. JOB DESCRIPTION Job Title:Community Investment Assistant Reporting To:Community Investment Manager Main Purpose of Role To support the Community Investment Team to deliver our Housing for All programme and tenant engagement strategy in accordance with Board, stakeholder, and regulatory requirements. Core Areas of Responsibility To assist the Community Investment Team in a range of general administrative duties, including, but not limited to the issuing of letters and surveys; the issuing of bulk communications; the inputting of data; and the maintenance and management of a range of internal & external monitors and registers. To use IT systems to collect and input information to generate and promote the work of the Community Investment Team: including letters, events, posters, PowerPoint presentations, reports and associated documents. Maintain and report on all required records and monitoring information in relation to the good relations plans as required by the Northern Ireland Housing Executive and by the Department for Communities. To ensure the accurate recording of all expenditure relating to housing for all/ tenant engagement and produce appropriate financial and statistical information as required. Prepare reports as and when requested or required, including those relating to housing for all/tenant engagement. Develop and implement a communications plan to promote all good relations activities and initiatives in conjunction with Community Investment Officer. To carry out surveys as and when required and collate results. To deal with all correspondence across housing for all/ tenant engagement activities including phone, email and post. Organsise and participate in regular community activities, community projects, tenant meetings, operational meetings and provide administrative support to include but not exhaustive sending invites, booking venues, recording attendance, providing minutes. To ensure compliance with all statutory and regulatory obligations and organisational policies and procedures. Ensure the delivery of all services, advice, and information to the highest quality standards. Ensure that the organisations values are upheld. Representational Role Attend conference events, seminars, meetings, and training sessions as required. Ensure the provision of effective communications both internally and externally with our partners and other agencies and organisations. Undertake all duties in such a way as to enhance and protect the reputation and public profile of the Association. Quality Assurance Be proactive and innovative to ensure that systems are effective, and proactively seek ways to improve both your own and the teams standard of customer service delivery Actively engage in on-going learning and development, to ensure sufficient knowledge to excel in your duties. Any other Duties This list is not exhaustive and only highlights key areas and tasks associated with this post. Due to the nature of the role, you may be required to work outside normal office hours, including attending occasional weekend or evening meetings. It cannot be prescriptive, and it is a requirement of this position that there exist high levels of flexibility and responsiveness to the changing needs of the organisational and service demands. The post holder shall therefore be required to positively respond to such demands and ensure that the commitment, innovation, flexibility, and delivery of high-quality services remain paramount. Community Investment Assistant (Personnel Specification) Qualifications Essential Desirable A minimum of 5 GCSEs including English and Maths E Post GCSE Education i.e. A-Level or Equivalent D Level 2 Community Engagement Qualification D Membership of a Relevant Professional Body e.g. Chartered Institute of Housing D Experience Essential Desirable One years relevant experience from the most recent three years in a similar role Essential One years experience from the most recent three years in at least two of the following areas: Community Engagement and Tenant Participation Good relations Knowledge of Together Building United Communities Strategies Working on funded projects/programmes Successfully developing relationships and partnership working with other agencies and stakeholders Knowledge Essential Desirable Working knowledge of Data Protection legislation, policy & best practise as it applies to Northern Ireland and corporate bodies. Essential Working knowledge of Equality legislation, policy & best practise as it applies to Northern Ireland and corporate bodies.