General Duties: When required greet patients and visitors to the area being mindful for good relationships between patients, staff and relatives Communicate effectively with other team members and patients and carers. Work as part of the ward team to ensure the continual provision of the highest possible standards of service. Co-ordinate any special dietary requirements patients meals. To liaise with maintenance staff to ensure that equipment is in working order Demonstrate how to use the bed head telephone and communication system, and ensure these are maintained in accordance with agreed protocols Organise and update notice boards as appropriate Maintain a high standard of personal behaviour Act as a point of contact for ward based volunteers Take responsibility for leading and co-ordinating the domestic staff Take responsibility for personal updating and development Take responsibility for maintaining a record of own personal development.
Participate in the Trust Appraisal System Work with management on any new training requirements. Demonstrate skills and activities to others Ensure that Patients information booklets are always available Promote the prevention of cross infection to and from all patients, visitors staff and the environment Ensure that the cleaning standards meet agreed levels Oversee and monitor the need for cleaning of equipment Following patient discharge, ensure bed areas are cleaned appropriately and equipped in preparation for the next patient Key Duties Ensure the ward is tidy and clutter free throughout, and that doors to non -patient areas remain closed Participate in the use of environmental checklists and cleaning audits Monitor the general environment and organize and co-ordinate any repairs and follow up outstanding work Liaise with maintenance staff to ensure that equipment is in working order Report any accidents, incidents, near misses and defects to the nurse in charge Order and receive stock including pharmacy where appropriate and maintaining appropriate levels General Duties Carry out Ward Audits, monitoring of quality standards, develop action plan and track progress Responsible for utilising the Trusts iProcurement solution to raise requisitions, receipt deliveries and resolve notifications Responsible for the receipt and quality check of linen received on the ward Communicate with the linen services as the need arises to resolve any problems with the ward linen supply Order consumables and other supplies and liaise with the logistics team, ensuring that all supplies are correctly stored and used in rotation, and that storage systems are maintained in a clean condition Liaise with supplies and materials handling staff as appropriate to ensure that the process is as efficient as possible, resolving any problems Responsible for maintain departmental store cupboards in line with Trust guidance in a tidy, clean and concise manner. Responsible for monitoring, managing and maintaining stock replenishment