Job title: Account Manager/ Commercial Broker
Location:Glasgow
PURPOSE OF ROLE
Lawes Consulting Group is supporting a well-regarded brokerage in their search for an account Manager who will deliver comprehensive, day-to-day account management to mid-to-large UK corporate clients within the Property and Casualty – Retail sector. The primary objective of the role is to retain and grow client relationships through consistent delivery of outstanding service.
RESPONSIBILITIES
* Handle the day-to-day administration of client insurance programmes, supporting Account Executives and New Business teams in servicing, client retention, and growth
* Arrange insurance cover for clients in line with company guidelines and strategic objectives
* Take ownership of renewal processes and policy amendments, ensuring timely and accurate completion
* Source quotations for both new and renewal business
* Produce precise and compliant documentation for both clients and insurers
* Validate policy documents for accuracy before issuing them to clients
* Address and resolve client enquiries and mid-term changes to cover and risk
* Ensure swift and accurate handling of accounting queries
* Identify client exposures and recommend appropriate insurance and risk management strategies alongside the Account Executive or Partner
* Provide necessary management reports and data as required
* Oversee and coordinate international insurance programmes and liaise with global networks where relevant
DAY-TO-DAY
* Managing and servicing client insurance arrangements
* Arranging appropriate insurance cover
* Overseeing renewals and policy updates
* Preparing client and insurer documentation
* Addressing client queries and managing risk changes
* Supplying management reporting and insights
* Coordinating international insurance solutions
EXPERIENCE
* Proven track record in broking and managing risks for UK corporate clients
* Strong interpersonal and communication abilities
* Commercial insight with the capability to interpret client business needs
* Competence in creating broking proposals and claims assessments
* Commitment to service excellence and continuous improvement
* Effective time management and prioritisation skills
SKILLS
* Exceptional communicator with strong relationship-building capabilities
* Commercially minded with a practical approach to problem-solving
* Skilled in compiling broking documents and conducting claims evaluations
* Proactive and committed to enhancing service standards
* Well-organised with the ability to manage multiple priorities effectively
If you have the relevant experience or know someone that does please contact me now on 07458162859or email us at admin@lawesgroup.co.uk
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