MAIN RESPONSIBILITIES Assist the hotel in the prevention of loss through the apprehension of persons committing or suspected of committing an offence stated by law or under the Hotel procedures and policies. This will include undertaking investigations and liaison with relevant enforcing authorities, and reporting back to the Health and safety and Security Manager on the most appropriate course of action Responsibility for the Hotel Fire Plan, taking the appropriate responsibility in the event that the fire alarm is activated Ensure the best possible safety and security of all Team Members, Employees, Workers and Contractors, Guests, Customers, Visitors and Clients. Prevent loss and damage to all Team Members, Employees, Workers and Contractors, Guests, Customers, Visitors and Clients property, inclusive of all hotel property and assets. Prevent injury to all Team Members, Employees, Workers and Contractors, Guests, Customers, Visitors and Clients. To prevent entry of all unauthorized persons, vehicles, objects and contraband. Ensure effective and efficient recording and documentation of information in your notebook, inclusive of, but not limited to; incidents, safe requests, observations, reports, complaints and all other information that you are and/or have been informed of. Ensure all information received is coordinated and distributed to the relevant personnel and/or department in a timely manner. To be familiar with the staff handbook and all additional policies published on the departments notice board(s). To comply with and enforce to the best of your ability all hotel’s policies with tact and discretion. To be familiar with your specific post location orders at all times. To be familiar with all emergency procedures, general and post location specific. To report conditions of your area upon approach of any Departmental supervisor and/or Manager, General Manager and the Managing Director. To maintain and safely operate all hotel equipment on hand inclusive of, but not limited to: radios, batons, flash lights. Ensure effective and efficient communication at all times on the radio, telephone and all other means of communication. Write reports, take statements and enquire into all matters that have been assigned to you. To attend all meetings and training sessions as required by management. To ensure good housekeeping within own area of responsibility. Liaison with VIP security personnel if required Assist the Night Manager with daily matters arising as required To report, in a timely manner, all observations and/or concerns, regarding health, safety and security systems and procedures, together with breaches of Company health, safety and security policy and procedure. Not to take or fail to take any action, which could lead to legal action being taken against the Company, or its staff, contracted-out or otherwise. Carry out bag and person searches in accordance with Hotel procedures and legal requirements related to such activities Undertake float, safe and lock checks as required, ensuring that the appropriate remedial action is taken Undertake regular building walk rounds and audits in order to ensure that the Hotel remains compliant in all areas of security and health & safety Check and ensure all C.C.T.V systems are working and operational at all times, calling out respective engineers if necessary. Only provide C.C.T.V. footage to the relevant authorities. Advise the Health and safety and Security Manager on additional surveillance as required in the Hotel from time to time Assist the Housekeeping department in the management of lost property Duty Management Patrols As a Security Officer you must move around to patrol the various parts of a property: check the doors and stairwells to make sure the locks are secure and no danger is lurking. You will need to be in the lobby, especially when large groups arrive and during busy morning and afternoon times to provide guests with a sense of security. You must patrol outdoors as well as room hallways and activity areas, such as the pool and spa. Surveillance You may be stationed in an office where they can watch the activity captured by the cameras on television monitors. Health & Safety Attend and investigate all accidents and hazards that occur within the Hotel and report back on the most appropriate course of remedial/preventative action. Undertake risk assessments, in accordance with current health & safety legislation on work practices and any work equipment that is required. Assist the Hotel in complying with all health & safety legislation, particularly The Regulatory Reform (Fire Safety) Order 2005, The Health and Safety at Work Act 1974, The Management of Health and Safety at work Act 1999 and the 1984 P.A.C.E. Act, and subsequent amendments. Administrative Ensure the privacy of guests by ensuring that information is not divulged to any other than the relevant parties, as per the Data Protection Act. Maintain all necessary records and registers legibly and neatly To prepare accurate and timely reports as required Working Relationships Maintain at all times a good liaison and working relationship with local hotels, independent security bodies and other Government enforcement agencies Due to the nature of the role, the Security Officer is required not to enter into any personal liaisons or relationships with any other employee of the Company or the group The Security Officer may be required from time to time to work at or visit any other property within the group.