Overview
Business Resiliency Planner – Technical Specialist — Hybrid role based in Staines or Bristol, United Kingdom. ADP is hiring a Business Resiliency Planner/Technical Specialist.
Location: Staines-Upon-Thames, England, United Kingdom; Employment type: Other; Seniority level: Not Applicable; Job function: Business Development and Sales; Industry: Human Resources Services.
What You’ll Do
* Develop expertise with ADP’s business continuity systems, platforms, tools, and services, including configuring custom objects, fields, and page layouts; building workflow and approval processes; building formulas and validation rules; building reports and dashboards; building flows and process builders; configuring user roles, profiles, record sharing, and security settings.
* Work with vendors to troubleshoot or address issues with BCP tool/software and dev/test environments.
* Maintain data imports/exports and troubleshoot errors/issues with BCP tools/software.
* Contribute to developing, implementing, and maintaining the business continuity program framework including BIA, BCP, Plan Walkthrough, and Tabletop Exercising.
* Ensure governance of the BC Program through the Business Resiliency Policy and Standards to comply with ADP’s requirements.
* Provide business and technical guidance to Global Business Resiliency partners; drive engagement and accountability for planning and preparedness by Business Resiliency teams involved in operationalizing the program.
* Become a trusted advisor and help raise operational risk and business resiliency awareness across the organization.
* Provide training and access to business continuity program resources.
* Facilitate discussions and planning with the Business to ensure integration of concepts/design for systems, software, applications, and processes critical to services; verify alignment with business expectations.
* No formal supervisory responsibilities but provide informal guidance to new team members.
* Provide 24x7 support for emergencies requiring activation of BC plans; assist recovery teams in implementing response and alternative operating strategies during activations.
To Succeed In This Role
* Typically requires a Bachelor’s Degree in Business, IT or Security.
* Conceptual and practical expertise in Business Resiliency and related disciplines.
* 2+ years of experience with scripting in JavaScript, HTML, SQL, Python, or other languages.
* Experience with Application Programming Interface (API) integration for data sharing across systems.
* Experience with Artificial Intelligence (AI) / machine learning.
* Strong technical problem-solving skills; basic knowledge of relational database design, logic-based programming, enterprise systems analysis and development, and object-oriented programming.
* Self-starter who can work independently and as part of a remote team; strong collaboration skills.
* Strong communication and interpersonal skills; ability to coordinate with business leaders; strong project skills.
* Ability to handle sensitive information with discretion; detail-oriented with the ability to meet deadlines.
* Resilience and sound judgment in stressful or changing environments; willingness to work extended hours, nights, weekends, and holidays based on country hours.
* Willingness to travel domestically and internationally, sometimes on short notice.
* Customer support orientation.
Bonus Points For These
* Prior experience with business continuity software or internationally recognized tools.
* Ability to deliver training in various business continuity subjects.
* Fluent in multiple languages (e.g., Spanish, French, German, Italian, Portuguese).
You'll Love Working Here Because You Can
* Be yourself in a culture that values equity, inclusion, and belonging; a safe space for diverse perspectives.
* Belong by joining one of nine Business Resource Groups with global networks.
* Grow your career in an agile, fast-paced environment with opportunities to progress.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace and to providing equal employment opportunities regardless of protected characteristics. Hiring decisions are based on ADP’s needs and applicant merit, including qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP conducts business with the highest ethical standards and compliance with applicable laws. We expect our people to uphold our values with integrity and respect. Learn more about ADP’s culture and values.
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