Salary: £55,000 - 60,000 per year Requirements: Strong knowledge of D365 Supply Chain Management Experience in SaaS/PaaS support environments Solid understanding of ITIL processes Strong problem-solving and communication skills Ability to work across hybrid teams and multiple stakeholders Experience with integrations and platform monitoring Desirable: Azure services (Logic Apps, Event Grid), Power Platform/Power BI, ITIL certification Responsibilities: Provide 1st & 2nd line support for D365 SCM, owning incidents to resolution Monitor environments and integrations, performing proactive fixes Support release cycles, environment validation, and deployments Complete system admin tasks (user admin, batch jobs, housekeeping) Maintain documentation and ensure compliance with audit/InfoSec standards Participate in testing and drive continuous improvement across the platform Technologies: Azure Support ITIL PaaS Power BI Office 365 Cloud More: We are a rapidly scaling organization seeking a D365 Support Manager with strong experience in Microsoft Dynamics 365 Supply Chain Management (SCM) to join our Enterprise Technology function. This is a key role supporting the stability, performance, and continuous improvement of a mission-critical D365 platform used across the business. We offer a competitive salary of £55,000-£60,000 along with benefits, and the role is based in London with a hybrid work model (3 days onsite). This is an excellent opportunity for someone who thrives in a fast-paced, maturing technology environment and enjoys collaborating closely with both technical teams and business stakeholders. last updated 17 week of 2026