Job overview
We are seeking a Nurse Team Manager who shares our ambition to be trusted for delivering consistently outstanding care and exemplary service to our patients.
In this pivotal role, you will be an experienced and highly skilled clinical nurse with responsibility for the operational and clinical management of the Endoscopy Units at The Lister Hospital and the QEII. You will provide strong, visible leadership across both sites, ensuring the delivery of safe, high-quality, and efficient services through effective teamwork and collaboration.
As an established clinical leader with specialist expertise in endoscopy nursing, you will oversee and develop the departmental workforce, ensuring excellence in patient care and the continuous improvement of services. You will lead on workforce planning, policy development, and compliance with Health & Safety and infection prevention standards, while maintaining accreditation requirements. The role also involves providing specialist training, supervising junior staff, and contributing directly to patient care. You will work closely with the wider multidisciplinary team, champion equality and diversity, and keep your professional practice current in line with NMC standards.
Our core values—Include, Respect, and Improve—are at the heart of everything we do. We invite you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
Key responsibilities include:
* Leading and line-managing nursing and support staff to maintain high standards of patient care and safety.
* Promoting best clinical practice in accordance with corporate policies, protocols, and guidelines.
* Ensuring robust infection prevention and control practices across both sites.
* Managing departmental budgets and resources effectively.
* Providing expert nursing and clinical governance advice as part of the endoscopy management team.
* Acting as a professional role model and representative for the department and Trust.
* Demonstrating strong leadership and a commitment to ongoing professional development.
Working for our organisation
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
* Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications / Training
Essential criteria
* Registered nurse on part 1 of the NMC register.
* Relevant clinical post registration education to include a recognized Mentorship qualification.
* JETs/GIM accredited endoscopy nurse or relevant competences and training.
* Relevant degree or working towards Degree.
Desirable criteria
* Managerial and leadership qualification /relevant experience
Previous Experience
Essential criteria
* Registered Nurse with proven recent experience at Band 6 in the endoscopy setting.
* Uses evidence based practice to support care delivery
* Evidence of an understanding in expenditure and budget management.
Desirable criteria
* Involvement in audit/research and willingness to present findings at meetings and conferences.
Skills
Essential criteria
* Ability to communicate effectively at a complex level excellent analytical, written and verbal communication skills.
* Excellent clinical knowledge and skills, of endoscopy working including PEG, ERCP, Scoping.
* Ability to advocate for all patients, particularly vulnerable patients.
* Ability to manage self and others in delivery of own work and related clinical outcomes to meet departmental expectations.
* Demonstrate evidence of strong leadership and motivational skills, ability to lead and motivate large clinical team
* Demonstrate, sound organisational skills and ability to work effectively in a devolved management structure.
* Ability to work on own initiative and autonomously.
Desirable criteria
* Performance management skills, including understanding of and invoking disciplinary procedure.
* Research and development including presentation at national and international conferences.
* Proven track record in change management, to include service development.
Knowledge
Essential criteria
* Knowledge of current Trust wide and BSG and JAG requirements for endoscopy
* Proactive in the understanding of risk management, health and safety and other clinical governance issues.
* Evidence, understanding and insight into current issues in nursing and the NHS Knowledge of local and national health care initiatives/innovation to improve patient care, experience and safety.
Desirable criteria
* Demonstrates ability to influence and manage successfully Clinical expert and role model IT skills – understanding windows, word, excel and PowerPoint In depth understanding of product procurement process.
Other Requirements
Essential criteria
* Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff
* Role model our Trust values every day