Acro Service Corp. is a principal provider of staff augmentation, consulting and outsourcing services. It is seeking a Business Development Manager to develop leads and close new business in the U.K. and mainland Europe. Successful candidates will have a background in staffing sales/service.
SUMMARY
• Sell company offered services to existing and new accounts.
• Develop and nurture relationships with new accounts; develop leads in all sectors.
• Maintain and nurture relationships with existing accounts.
• To raise the level of customer and consultant satisfaction with Acro, while reducing consultant turnover
DUTIES & RESPONSIBILITIES
• Call on new prospective users within new and/or current accounts to convince them of the benefits of using Acro’s services. Facilitate the creation of Acro’s marketing collateral and proposals to prospective clients. Quote prices and persuade customers to increase billing rates where appropriate. Contact current customers on a regular basis to acquire an accurate understanding of their expectations from Acro and communicate those expectations to the appropriate Acro team member.
• Facilitate the strengthening of Acro’s current relationships with customers as part of the Account Service Team by delivering outstanding customer service, visitation, entertainment, and other appropriate methods. Take action to ensure that Acro, as a team, exceeds customer expectations.
• Troubleshoot customer service issues and follow up in a timely manner. Assist in resolving consultant service issues and also assist in facilitating performance evaluations, wage increases, etc.
• Assist in selling the services of other Acro divisions including the sale of outsourcing and consulting projects.
• Document all sales activities in the appropriate database and submit required reports to Acro management. Participate in the development of the annual business and goal planning process.
• Work on special projects (i.e.: job fairs, internal teams, etc.). Work closely with other departments and as a team member when required.
• Adhere to company policies and procedures.
• Other duties as assigned.
REQUIRED QUALIFICATIONS
Education
• Bachelor’s degree
Experience
• 4 years of staffing industry experience in sales role.
Skills
• Ability to effectively communicate with all types of people, which include listening and understanding, as well as conveying ideas and opinions in writing.
• Able to develop good relationships with various types of people.
• Able to handle conflict well.
• Proficient computer skills; especially Microsoft Word and Microsoft Excel. Leadership
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to provide guidance to contract employees and clients regarding employment, staffing, project management decisions.
DESIRED QUALIFICATIONS
Education & Experience
• MBA Experience
• 5 or more years of staffing industry experience in a sales role
• Experience as an Account Manager, Recruiter, or Staffing Specialist
• International staffing industry experience Skills
• Superior skills in Microsoft Office products (Excel, PowerPoint, Word, etc,)
PHYSICAL DEMANDS
• Frequently sits, walks, stands, and drives
• May be required to occasionally lift up to 15 pounds
WORK ENVIRONMENT
• While performing the duties of this job, the employee will work in a remote office environment.
Acro values diversity in our workforce and is an Affirmative Action, Equal Opportunity Employer.