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Booker • Avonmouth Ind. Est. Avonmouth Way BRISTOL • Apply by 07-May-2025
About the role
This is a Part Time Role working 7.5 hours on a Sunday*
You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless. Everything you do matters in ensuring our customers receive everything they came for, served quickly and efficiently.
We are looking for someone with a can-do attitude, passionate about delivering excellent customer service, and willing to go the extra mile for our customers.
What is in it for you
At Booker, we offer a great place to work and opportunities for career progression, along with a fantastic package of benefits:
* A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
* After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4-day period after every four-weekly pay day, thirteen times a year. Plus, 10% off at Tesco Cafe and 20% off all F&F purchases.
* 10% off pay monthly & SIM-only deals with Tesco Mobile, with additional deals throughout the year.
* Up to 30% off car, pet, and home insurance at Tesco Bank. Terms and conditions apply.
* Free eye test when you spend £50 or more, with 30% savings on glasses, contact lenses, and prescription sunglasses when spending £50 or more.
* 50% off health checks at Tesco Pharmacy.
* Exclusive access to discounted RAC breakdown cover rates.
* An exclusive deals and discounts website, including a cycle to work scheme.
* After 3 months, eligibility to join our annual Save As You Earn share scheme, allowing you to buy Tesco shares at a discount.
* Retirement savings plan (pension) — save up to 5%, with Booker matching your contribution.
* Life Assurance — coverage for death in service of up to three times your annual pay.
* Health and Wellbeing support, including a 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
* A competitive holiday package.
Responsibilities
Responsible for accurate picking and dispatch of goods using a handheld terminal, and advising the Manager of any discrepancies.
Checking quality, shelf life, and ensuring packaging is robust for delivery.
Providing high-standard customer service by processing deliveries efficiently and meeting targets.
Polite interactions with delivery staff and appropriate responses to queries and complaints, referring complex issues to suitable personnel.
Requirements
A positive attitude and comfort working to meet designated pick rates.
A passion for customer service and willingness to go the extra mile for customers.
Reliability — always being on time and well-presented.
About us
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, along with distribution centers and support offices nationwide.
Our commitment to diversity
Diversity, equity, and inclusion (DE&I) are core to Booker. We want everyone to feel represented and able to be themselves at work. We support flexible working arrangements to accommodate different life circumstances. If you have specific needs or circumstances, please discuss them with us during your application process.
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