Job Purpose
The Business Analyst is responsible for the accurate capture, analysis, and documentation of business and system requirements across a range of general business, print\/manufacturing, and IT solutions. Working within a hybrid delivery environment, the role collaborates closely with business and technical stakeholders to translate organisational needs into clear, actionable requirements - ensuring that proposed solutions align with strategic objectives and deliver measurable, sustainable value.
Objectives of this Role
* Elicit, analyse, define, and document business, functional, and non-functional requirements for new and existing systems.
* Translate business needs into clear, structured documentation relevant to current or proposed solutions.
* Maintain full traceability of requirements throughout the entire project lifecycle.
* Author Agile user stories, epics, and acceptance criteria to support iterative delivery.
* Produce formal Business Requirements Documents and Functional Specifications for Waterfall or hybrid projects.
* Analyse existing business processes and assess the impact of proposed changes on systems, customers, and operations.
* Identify opportunities for process and system improvement through analysis of current systems, emerging business needs, and market developments.
* Act as primary liaison between business stakeholders, project managers, and technical teams to ensure shared understanding of scope, priorities, and constraints.
* Support solution design by validating requirements against proposed technical approaches.
* Assist in defining scope, assumptions, constraints, and dependencies for project initiatives.
* Support testing and acceptance activities to ensure delivered solutions meet agreed requirements.
* Ensure all Business Analysis activities align with internal governance, quality standards, and project methodologies.
Responsibilities
* Contribute to the generation and maintenance of software product backlogs for existing products and systems.
* Provide analytical support for new business initiatives, feasibility assessments, and change requests.
* Author business requirements documents, functional specifications, and approach documents for Waterfall and hybrid projects.
* Support project planning activities by helping to define scope, assumptions, dependencies, and risks.
* Manage communications with internal and external stakeholders throughout the project lifecycle.
* Prepare and deliver presentations, workshops, and walkthroughs for stakeholders at key project stages.
* Collaborate with business users, technical teams, and third parties to facilitate effective requirements-gathering sessions.
* Collaborate on and drive the creation of prototypes as part of the requirements capture process.
* Author training guides and supporting materials for new or updated systems when required.
* Be proactive in the appropriate use of AI tools to support delivery efficiency.
* Proactively suggest improvements to processes and ways of working for the benefit of the business.
Requirements
* Hybrid requirements elicitation and documentation (Agile & Waterfall)
* Stakeholder management across technical and non-technical audiences.
* Business process analysis and improvement.
* Change impact assessment.
* Traceability management.
* Analytical thinking.
* Problem solving.
* Communication and facilitation.
* Presentation skills.
Skills and Experience Required
* Excellent analytical, technical, and quantitative problem-solving skills.
* Proficient in modelling and evaluating current-state and future-state ("as-is" / "to-be") business processes.
* Proficient in Microsoft Office and process mapping tools such as Visio.
* Strong understanding of the software delivery lifecycle and project management methodologies.
* Outstanding attention to detail with the ability to manage multiple concurrent assignments.
* Excellent verbal and written communication skills, with the ability to engage effectively at all levels of the organisation.
* Proven ability to work independently, manage competing priorities, and meet deadlines.
Benefits
* 25 days annual leave plus Bank Holidays (pro rata for part-time)
* Pension scheme
* Employee Assistance programme
* Enhanced Maternity and Paternity Pay
* Cycle to work scheme
* On-site gym
* Weekly yoga class
* On-site parking
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