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Base pay range
Direct message the job poster from Damicor
Delivery Manager - Senior Placements (Aviation, Construction & Engineering)
Regional Operations Manager
Location: Oxford (with travel around the south region)
Benefits: Comprehensive package including travel allowance, pension & healthcare
Employment Type: Permanent
Start Date: ASAP
Overview
We are seeking a proactive and experienced Regional Operations Manager to oversee the delivery of Integrated Facilities Management (IFM) services across a multi-site portfolio in the South region. This is an exciting opportunity for a proven leader in Facilities Management to join a high-profile account, drive operational excellence and build strong client relationships while leading diverse and high-performing teams.
Key Responsibilities
* Operational Leadership: Manage IFM delivery across hard & soft services, ensuring KPIs and SLAs are achieved while driving innovation.
* People & Performance Management: Lead and develop site-based and mobile FM teams, fostering accountability and high performance.
* Client & Stakeholder Engagement: Act as the main point of contact for stakeholders, building strong relationships and representing FM at meetings and audits.
* Compliance & Risk Management: Ensure full compliance with H&S legislation and industry standards through audits, risk assessments, and accurate documentation.
* Service Delivery & Reporting: Monitor performance, manage escalations, and contribute to service reviews, budgeting, and strategic planning.
* Out-of-Hours Leadership: Participate in the on-call rota, providing support during emergencies.
Skills & Experience Required
* Strong background in both hard and soft services, ideally within financial/professional services.
* Exceptional leadership, coaching, and team management skills.
* Excellent communication and stakeholder engagement abilities.
* In-depth knowledge of health & safety compliance standards.
* Commercial acumen with budget and supplier management experience.
* Flexibility to travel across the South region.
Why Join Us?
* Work on a prestigious account with a leading financial services client
* Influence and shape Facilities Management excellence across a wide portfolio
* Competitive salary and benefits package
* Excellent career development opportunities within a market-leading organisation
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