Oracle Fusion Cloud HCM - Core HR & Help Desk Consultant
Rate: £600-£650 per day (Inside IR35)
Contract: 6 months (likely extension)
Location: Hybrid - 2 days per week onsite in Leeds
Start: ASAP
Overview
We're looking for an experienced Oracle Fusion Cloud HCM Consultant with specialist knowledge of Core HR and HR Help Desk modules to support a major Oracle HCM transformation.
You'll act as a functional expert, configuring and optimising HR processes across service request management, knowledge management, and employee service delivery. The ideal candidate will have hands-on experience in both Core HR and HR Help Desk, with a strong understanding of how to design and improve HR service workflows.
Key Responsibilities
* Configure and deliver Core HR and HR Help Desk modules within Oracle Fusion Cloud HCM.
* Design and implement Service Request Management workflows, including creation, assignment, escalation, and resolution.
* Manage and optimise Knowledge Authoring and Knowledge Home to ensure accurate and accessible HR content.
* Support HR and IT teams with requirements gathering, testing (UAT), and deployment.
* Provide expertise on HR case management and service delivery improvements.
* Collaborate with key stakeholders to ensure effective HR process alignment.
* Produce configuration documents, process flows, and test scripts.
* Support go-live, post-implementation, and continuous improvement phases.
Essential Skills & Experience
* Proven experience implementing or supporting Oracle Fusion Cloud HCM (Core HR and HR Help Desk).
* Strong understanding of Service Request Management workflows and lifecycle processes.
* Practical experience with Knowledge Authoring and Knowledge Home in Oracle HCM.
* Ability to translate HR business requirements into efficient system configurations.
* Excellent stakeholder engagement and communication skills.
* Experience within large or complex organisations (public sector or enterprise).
* Oracle HCM certification desirable but not essential.
*Rates depend on experience and client requirements
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