London (Hybrid) | Permanent
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An exciting opportunity has arisen for an experienced Senior Business Consultant to support large-scale transformation programmes across the retail sector.
This role is suited to an individual with strong expertise across retail operations, merchandising, supply chain transformation, digital commerce, and enterprise change delivery.
The successful candidate will work closely with senior stakeholders to shape and deliver strategic transformation initiatives within complex retail environments.
The Opportunity
This position offers the opportunity to work on enterprise-scale transformation programmes across a range of retail and commercial functions, including:
* Digital transformation
* Omnichannel retail
* Supply chain optimisation
* Merchandising transformation
* Store operations
* Customer experience improvement
* Operating model redesign
The role provides exposure to senior leadership stakeholders, large-scale delivery programmes, and strategic transformation initiatives within fast-paced retail environments.
Key ResponsibilitiesEnterprise Transformation Delivery
* Support and lead large-scale transformation initiatives across retail organisations
* Translate strategic objectives into practical transformation roadmaps
* Support programme governance, delivery oversight, and executive reporting
* Collaborate with cross-functional teams delivering enterprise-wide change
Stakeholder Management
* Build strong relationships with senior stakeholders across business functions
* Facilitate workshops, steering committees, and programme discussions
* Support alignment between operational, commercial, and technology teams
Retail Transformation Focus
* Support improvements across retail operations and customer experience
* Contribute to merchandising, inventory, and commercial optimisation initiatives
* Assist with supply chain transformation and fulfilment improvements
* Support digital commerce and omnichannel integration programmes
Governance & Risk Management
* Identify and manage programme risks and dependencies
* Support programme assurance and health-check activities
* Provide updates on delivery progress and transformation readiness
Leadership & Collaboration
* Mentor and support junior team members
* Promote collaborative working practices and continuous improvement
* Contribute to knowledge sharing and transformation best practices
Required Experience
* Significant experience within consulting and/or senior retail transformation roles
* Proven experience supporting or leading large-scale transformation programmes
* Strong understanding of retail operations, merchandising, supply chain, or omnichannel environments
* Experience delivering organisational change and operational improvement initiatives
* Excellent xsngvjr stakeholder engagement and communication skills
Key Skills
* Enterprise transformation and programme delivery
* Retail operating models and commercial processes
* Governance and risk management
* Analytical and data-driven decision making
* Organisational change and stakeholder management
* Strong communication and presentation skills
Personal Profile
* Commercially minded and outcome-focused
* Confident engaging with senior leadership stakeholders
* Adaptable within fast-paced and evolving environments
* Collaborative and solutions-oriented approach
* Strong relationship-building and communication skills
Benefits
* Competitive salary and benefits package
* Hybrid working model
* Pension scheme
* Healthcare benefits
* Ongoing training and professional development
* Employee wellbeing initiatives
* Collaborative and supportive environment