Product Support Engineer - £35,000 - £45,000 + bonus, holidays, and pension.
Commutable from Milton Keynes, Huntingdon, Biggleswade, Bletchley, Luton, St Neots, Bedford, Northampton, Wellingborough, Towcester, Stevenage, Cambridge, St Albans, Aylesbury.
We have an exciting opportunity for a Product Support Engineer to join our growing automation business. With our expanding business and cutting-edge product developments, we need someone with a passion for automation to join us at our headquarters.
Working closely with a team of professionals, you'll be responsible for delivering technical support, offering application advice, conducting product demonstrations, and occasionally providing on-site assistance. Collaboration is key, as you'll liaise with our system integrators to ensure seamless implementation of our solutions.
Product Support Engineer Requirements:
* Providing technical support and application advice to customers and colleagues.
* Follow up on technical sales enquires and quotations.
* Liaise between clients, suppliers, and other key stakeholders to provide support.
* Providing support with product configuration and product returns.
* Take part in and support product demos to showcase our solutions.
* Expand and support our network of system integrators.
* Assist in the rollout and maintenance of new robotic solutions.
Product Support Skills & Experience:
* A degree in a relevant engineering discipline.
* Experience with electrical drive systems, gears, motors, measuring technologies.
* Wider experience of automated systems, such as PLC systems, vision inspection systems, robotics, sensor technologies would be highly beneficial.
* A passion for automation and a desire to develop automation skills and knowledge.
* Strong communication skills, both interpersonal and presentational, are essential,
* Ability to work independently and as part of a team.
* Proficiency in IT is a must.
* While you'll primarily be based at our headquarters, occasional travel may be necessary.
* Comprehensive support and training will be provided.
If you meet the above requirements and are interested in joining our team as a Product Support Engineer, please click on the link to apply. Your CV will be forwarded to Cognize Technical Recruitment, a specialist Automation & Technical Recruitment Agency sourcing candidates for Automation, Engineering, and Manufacturing sectors across the UK.
Please note, we are unable to support candidates who are currently on student visas or candidates requiring sponsorship with this vacancy.
Vacancy Ref: V36512