Overview
Senior Business Director @ Blue Arrow | Business Strategy, Leadership
About the Company: At Ideal Response, we lead the way in damage restoration across the UK. With over 20 years of experience, we deliver emergency response, property restoration, environmental services, and specialist cleaning solutions. Our mission is to provide peace of mind when disaster strikes, whether it's fire, flood, mould, or contamination. We're a people-first business built on respect, integrity, and a can-do attitude.
About the Role: You’ll be the first point of contact for inbound inquiries, helping customers navigate stressful situations with clarity and confidence. If you’re driven by hitting targets and building rapport, and you want to be part of a company that values growth and teamwork, this could be the role for you!
Responsibilities
* Respond to inbound sales inquiries (phone, email, and web) from both residential and commercial clients
* Create accurate and timely quotations for a variety of restoration services including fire, flood, mould, and specialist cleaning
* Build trust and rapport with potential customers, understanding their needs and providing tailored solutions
* Maintain and develop your pipeline by following up with leads and progressing opportunities
* Collaborate with technicians, project managers, and fellow sales colleagues to ensure smooth service delivery
* Keep the CRM system updated with lead information, client communication, and task completion
* Support colleagues with diary management and scheduling sales meetings where needed
Qualifications
* Previous experience in a sales role (minimum 2 years preferred)
Required Skills
* Strong communication skills with a customer first mindset
* Enthusiasm for learning, self-development, and contributing to team goals
* Organised and proactive approach to managing tasks and leads
* Team player with a positive attitude and a sense of humour
Preferred Skills
* Previous experience in a sales role (minimum 2 years preferred)
Pay range and compensation package
Pay: £25,000.00-£30,000.00 per year
* Company events
* Free parking
* On-site parking
* Schedule: Day shift
* Monday to Friday
Equal Opportunity Statement
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Apply now to become part of a team that makes a real difference every day. We look forward to hearing from you.
Job Types: Full-time, Permanent
Job Information
* Seniority level: Associate
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Environmental Services and Construction
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