About us:
At Little Street, we create magical moments for young children in our award-winning play centre, designed as a miniature town for imaginative play. Open 7 days a week, our leisure facilities provide a fun and educational play environment for families. We also have a small cafe onsite selling drinks and snacks.
The role:
We're looking for a Part-Time Play Centre Supervisor to join our enthusiastic and friendly team You'll work 2-3 days per week, one of which must be at the weekend (Sat or Sun from 09:00 to 18:00).
Key responsibilities:
* Warm Welcomes: Greeting and assisting our valued customers with a smile.
* Order Management: Take food and drink orders, making and serving hot & cold beverages.
* Engagement: Overseeing play while actively engaging with children to enhance their experience.
* Customer Support: Handle inquiries via email and telephone with professionalism and care.
* Maintain Cleanliness: Perform tidying and light cleaning duties to ensure a welcoming environment.
* Party Planning: Prepare for and oversee fun-filled birthday parties.
* Team Leadership: Open and close the centre in the Manager's absence and delegate tasks to junior team members effectively.
Skills & experience required:
* Outstanding Customer Service: A passion for providing exceptional service and creating positive experiences.
* Child-Centric Enthusiasm: A genuine love for working in an environment focused on children's growth and joy.
* Supervisory Experience: Previous experience in a supervisory or team lead role is preferred.
* Basic IT Proficiency: Comfort with basic tasks using Microsoft Outlook and Word to assist in daily operations.
* Initiative: A proactive mindset and ability to work independently.
* Responsibility & Reliability: A dependable team player who takes ownership of their role.
If you're ready to contribute your skills and enthusiasm to our vibrant play centre, we'd love to hear from you
Job Type: Part-time
Pay: £11.00-£12.75 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
Work Location: In person