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Better places, thriving communities.
Retail Security Officer – Lidl
Pay: £13.00 per hour
Hours: 19 hours per week – Thursday and Friday, 9.5 hours a day.
Location: Lidl – Bath
Objectives and Responsibilities
* Work to the Assignment Instructions ensuring accurate recording in line with client and company quality procedures.
* Follow site‑specific risk assessments ensuring all activities are completed safely.
* Maintain the highest personal and professional standards, adopting a total quality approach.
* Create a safe working environment, free from crime and health and safety issues.
* Add a polite greeting and excellent customer service.
* Provide a visible security presence for colleagues, contractors, and customers.
Main Duties
* Deliver industry‑leading customer service.
* Maintain a clean, tidy appearance and wear full uniform.
* Deterrence of violence and public order offences.
* Conduct store patrols.
* Utilise CCTV systems to support crime reduction and stock loss prevention.
* Liaise with store management teams.
* Report incidents and crime through our leading technology.
* Liaise with police and crime partnerships to support crime reduction.
* Wear body‑worn CCTV to enhance safety for colleagues and customers.
Who are we looking for?
* Experience delivering customer service.
* Excellent communication skills, both written and verbal.
* Adaptable communication style for diverse groups.
* Ability to work in a fast‑moving services business.
* Capability in using technology.
* Good attention to detail.
* High enthusiasm and passion.
* Previous experience in a similar role desirable but not essential.
* Public Space Surveillance SIA licence desirable but not essential.
Benefits of Working for Mitie
* Contracted hours.
* Annual leave entitlement.
* Pension and life assurance schemes.
* Free uniform supplied.
* SIA Re‑licencing programme.
* Access to employee benefits: financial services, retail discounts, reward schemes, online GP services.
* Comprehensive training and development programme (apprenticeships available).
Our market‑leading flexible benefits scheme offers a range of options including a virtual GP, salary finance, dental insurance, dining cards, coffee clubs, technology products, high street discounts, cycle‑to‑work scheme, life cover, savings plans, and a Mitie Matching Share Plan.
We award employees with Mitie Stars for exceptional work, offering monthly cash prizes and a chance to win a £10,000 prize annually.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know by emailing at [email protected].
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients from banking, government sites, hospitals, and schools.
Join our Mitie Team.
Together, our diversity makes us stronger.
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