This role involves overseeing store operations, meeting sales targets, and maintaining high standards of service and presentation.
Responsibilities
* Ensure service standards are consistently met in your store, through regular team motivation, training and development
* Be a mentor for your team by demonstrating service standards and leading by example
* Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team
* Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed
* Ensure operational objectives of the store and company are upheld and maintained
* Ensure all policies and procedures are consistently maintained through high standards of compliance at all times
* Maintain strong relationship with senior stakeholders and area manager by providing regular updatesRecruit and onboard talent for your store, whilst working with the HR talent team
* Regularly communicate store activities with Regional Management & team
* Maintain a high-performance team through regular one- to-one meetings.
* Build and maintain excellent client relationships for repeat business
* Manage and maintain staff rotas and meet payroll budgets, remaining reactive to trading patterns, Christmas & sales
* Monitor and manage stock deliveries
* Work with head office merchandising team to ensure restock accuracy
* Coordinate store stock take and main stock accuracy standards
* Plan, organise and execute impactful store promotions to boost overall sales for store
* Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies.
* Ensure your store and team maintains excellent visual presentation of store which is consistent with company/VM guidelines
* Keep up to date with new fashion trends
* Be an ambassador for your team and store
Qualifications
* Previous retail management experience
* Strong understanding of fashion trends and brands
* Possess a strong sense of leadership
* Excellent communication skills
* Ability to stay composed during challenging situations
* Ability to create and sustain great relationships
* Experience in setting team targets and driving sales
* To be immaculately presented and representative of the brand
Benefits
* Competitive basic salary
* Generous bonus structure
* Gorgeous shoes each season
* Amazing employee discounts
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