Job Title
Technical Trainer - Diagnostic X-Ray
Job Description
Phillips Healthcare training center provides task-oriented learning on Philips Healthcare products.
The Technical Trainer (Learning Services Delivery Specialist) is responsible for delivering instructor-led and virtual training to Field Service Engineers and biomedical engineers. As part of the global Diagnostic-X-ray (DXR) Education team, you will provide training to ensure engineers are qualified to perform service-related activities on Diagnostic X-ray systems. The delivered products are technical training, hands-on and virtual training and courseware self-study packages like e-learning.
Your role
* Course delivery: Deliver training courses to Field Service engineers and customer audiences at our Training Center (Best location) and deliver virtual training.
* Your focus is technical training on Diagnostic X-ray products and related services.
* Arrange systems and lab environment to ensure that courses can be delivered in optimum conditions.
* Ensure that departmental safety regulations are followed to guarantee the safety of students and others.
* Evaluate courses and assess students to gather feedback to improve course quality and service information for the targets set by the business.
* Gain field experience to obtain a realistic view of the products and student environment to deliver training more effectively.
* Adhere to the QMS policy and processes for Education to enable standardized course development and delivery.
Course development
* Co-develop course materials for various delivery methods (e.g., instructor-led, eLearning, web-based).
* Analyze learner feedback and training outcomes to identify trends and areas for improvement, using this data to make informed recommendations for enhancing learning services and content.
You're the right fit
* Bachelor’s degree in biomedical engineering, electronics/mechatronics
* 2+ years of experience in technical training or formal training
* Didactical degree or didactical training experience
* Experience in delivering virtual/web-based training is preferred
* Subject Matter Expertise in diagnostic medical equipment or a comparable professional field
* Proficiency with Microsoft Word and Microsoft PowerPoint; graphics creation programs as part of the role
* Ability to travel 10% of the time, including potential international travel
How we work together
We believe we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won\'t stop until everybody everywhere has access to quality healthcare. Do the work of your life to help the lives of others.
Note: If you\’re interested in this role and have many, but not all, of the experiences needed, you are encouraged to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.
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