Are you a natural communicator, problem solver, and maybe a car enthusiast? This is your chance to join a customer focused team here at Charles Trent Ltd, one of the UK’s leading vehicle recyclers. As a Sales Advisor, you’ll be at the heart of our fast paced sales department - helping customers find the right vehicle parts and ensuring that every interaction is smooth, professional and personal.
Location: Poole, Dorset
Working Hours: 37.5 hours per week
Working Pattern: Monday - Friday, Week 1: 8:00am – 4:15pm, Week 2: 8:45am – 5:00pm, and some Saturdays/Sundays
Reporting to: Sales & Customer Services Manager
Requirements of the role
Why Join Us?
* Team Warranty Bonus – average £175/month
* Individual Brokering Bonus – top performers earn £450+ per month
* OTE: £29,000–£32,000+ and rising with performance – uncapped!
* Staff discounts on vehicle parts and discounted fuel
* Critical Illness Cover and Death in Service
* Family Day & Community Volunteer Day
* Extra holiday after 3 years’ service
* Increased pension contributions after 5 years
What You’ll Be Doing
* Selling used vehicle parts across multiple platforms and achieving sales targets
* Responding to calls, emails, live chats, and eBay enquiries
* Matching the right parts to customer vehicles with precision
* Building rapport and providing honest, helpful advice
* Creating quotes, invoices, and processing payments accurately
* Coordinating collections and deliveries for a seamless experience
* Resolving customer queries efficiently and maintaining excellent service
* Ensuring all standards and processes (including ISO) are followed
* Shift Pattern:
o Monday - Friday (rotating weekly pattern) Week 1: 8:00am – 4:15pm, Week 2: 8:45am – 5:00pm
o Weekends (occasional) Saturdays (every 2–3 weeks): 9:00am – 1:00pm, Sundays (WFH, every 7–8 weeks): Paid at 1.5x hourly rate
What We’re Looking For
* Friendly, confident communicator with strong customer focus
* Excellent listening, problem-solving, and multitasking skills
* Organised and detail-oriented with solid admin and IT ability
* Eager to learn and grow within a supportive, fast-paced team
* Knowledge of car parts is beneficial - but not essential (full training provided)
This is your opportunity to grow with a forward-thinking company that’s driving change in the vehicle recycling industry. If you love working with people, want to earn great bonuses, and be part of a growing team, apply now and let’s get started!
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