Role: 2nd Line IT Systems Support Engineer
Location: Witney (4 days) Henley (1)
Salary: £40,000 - £45,000
Profile
A growing organisation based in Witney are looking to add a 2nd Line IT Systems Support Engineer to their team.
The ideal candidate will have experience of working in a 2nd Line IT Systems Engineer line role and have strong communication skills.
This role would be perfect for a strong 2nd Line Engineer who has also had a little bit of experience with 3rd line which will be the natural progress for this position.
Having experience of working on a variety of projects will be a massive plus for this position.
It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office 1 day a week.
Key Responsibilities
To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate
Experience with Cloud environment such as Microsoft Cloud and Azure
Excellent interpersonal skills and verbal communication needed for this support position
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Liaise with senior IT team members to escalate any issues or reoccurring problems or concerns within the IT areas
To contribute to the development & implementation of IT plans to enable it to support the growth of the business, whilst improving the efficiency and effectiveness of hardware, software, and systems
Identify areas where improvements can be made in the IT service, and suggest enhancements to the joint Head of ITTechnical Skills
Active Directory
Microsoft Office 365 support & administration
Sharepoint
Experience of Intune
An understanding of laptop imaging & device build processes
Experience of Backup Software & maintenance proceduresThis is a great opportunity for a candidate to move into a more senior position and shoulder more responsibility.
If this position is of interest, then please apply ASAP.
INDIT
Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.
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Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position