Job Overview
Offering a friendly working environment, a competitive rate of pay, and a secure position within an established company, we are looking for a positive and approachable Assistant Showroom Manager to provide brilliant customer service.
Founded in 1875 Nicholls and Clarke Group are a manufacturer, distributor and retailer of building materials throughout the UK with a network of retail and distribution centres. We have a committed team of over 500 people supplying building materials to the trade and retail markets.
We have an exciting opportunity for an individual with prior customer service/general management experience who is comfortable and confident in a customer facing role, dealing with a variety of customer situations in a professional manner.
Responsibilities
* Provide excellent customer service to ensure a complete customer experience
* Inspire and motivate team members
* Support and assist customers during sales campaigns
* Perform stock control, checks and ordering duties
* Demonstrate energy, drive and a positive ‘can do’ attitude
* Generating new trade leads
* Complete relevant paperwork
* Ensure displays are presentable
* General housekeeping – ensuring areas are clean and tidy at all times
* Maintain a smart appearance
* Complete special projects and tasks as directed by your manager
* Always comply with the companies Health & Safety requirements
* Personal protective clothing and equipment to be worn at all times
* Flexibility to cover store open hours and weekends and bank holidays
* Manual lifting will be involved
Requirements
* Previous relevant managerial experience preferred
* Ability to manage a team in a professional and positive way
* Ability to provide excellent customer service
* Physically fit
* Strong interpersonal and communication skills, verbal and written
* Attention to detail and reliable with good time keeping skills
* A strong team player with excellent rapport building skills
* A good sense of initiative
* Able to work under pressure
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