As Store Manager, you will be the driving force behind your store's success. With a hands-on leadership style, you'll create a dynamic environment that delivers exceptional service, strong sales, and an empowered team.
You'll set the standard, ensuring every detail aligns with a luxury experience while taking ownership of store performance, customer engagement, and team development.
What You'll Do:
* Deliver an unforgettable customer experience - Lead by example, fostering long-term relationships and providing personalised styling and service.
* Drive sales & maximise store performance - Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success.
* Become a trained expert in Piercing & Jewellery Welding - Support your team in delivering these specialist services (full certification provided).
* Lead, coach & develop your team - Recruit, train, and inspire a high-performing team that embodies the brand image.
* Ensure operational excellence - Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards.
* Be a strategic thinker - Identify opportunities for growth, customer engagement, and brand elevation.
* Own communication & collaboration - Act as the link between your store, leadership team, and brand HQ.
What We're Looking For:
* 3+ years' store leadership experience, within jewellery, fashion and/ or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey.
* Passionate about coaching & leading teams - A natural motivator who drives performance.
* Customer-obsessed & service-driven - Thrives on delivering a luxury experience.
* Strong commercial acumen - Confident in sales analysis, KPIs, and action planning.
* Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience - No prior experience needed, full certification provided!
* Results-oriented & solutions-focused - A proactive leader who takes initiative.
* Loves fashion, jewellery, and styling trends - Brings creativity and vision.
* Flexible availability - Willing to work evenings, weekends, and key trading periods.
Perks & Benefits:
* Competitive Salary + Commission & Bonuses
* Career Growth - Be part of a fast-growing, globally expanding brand.
* Piercing & Jewellery Welding Training & Certification
* Jewellery Allowance & Generous Discounts
* Exciting Incentives & Competitions
* A Birthday Day Off